Setup Metropolia email on iPhone
Please note that the use of Outlook Application for iOS with Metropolia Exchange has been blocked due to the application's security problems.
Video guide
Literal guide
1. Open Settings.
2. Select Mail.
3. Select Add account...
4. Select Microsoft Exchange.
5. Type in your Metropolia email and select Next.
6. Select Configure Manually.
7. Make sure all the settings are correct:
Server: sync.metropolia.fi
Domain: pk.amk.root
Type in your Metropolia username and password.
Select Save.
8. Select Save.
What to do in a problem situation?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
| Contact method | Contact information |
|---|---|
| Ask AI-Bot Mikko 24/7 | |
| Form | |
| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |