Scan Files Using F-Secure
Scan a folder or a file
Right-click on the folder/file and select Scan for malware:
Scan the computer
- Start F-Secure by clicking on the icon by the time:
- Click on Manual Scanning and select Malware scan:
- Scan begins:
- The result:
If viruses or other malware are found, please notify Helpdesk especially. This is important especially, if F-secure tells, that it virus or malware removal did not succeed.
Did you encounter a problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
| Contact method | Contact information |
|---|---|
| Ask AI-Bot Mikko 24/7 | |
| Form | |
| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |