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Requeste - the Service Request System

Purpose

Requeste is a service request system. It helps in the management of taks, service requests, and feedback e.g. in the following situations:

  • Data security and data protection breach (GDPR)
  • Safety notice
  • Helpdesk
  • Facility management services
  • Library

Address

https://hd.metropolia.fi

Access

Access rights are determined by the user's role.

Internal users, i.e. service request handlers', receive permissions when the superior makes a service request to Helpdesk.

Guides

User support (Helpdesk) instructions

What to do if you encounter problems

Make a service request to Helpdesk. If the service request system is not working, contact Helpdesk by email or by phone.

Helpdesk contact information



Requeste-palvelupyyntöjärjestelmä

  • Created by Kalevi Lehto, last modified on 28.2.2022
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  • requeste
  • service
  • request
  • dispatch
  • helpdesk
  • updated2022
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