Summer Opening Hours for Helpdesk Phone Service (phone: 09 7424 6777) will end, and the extended opening hours for the beginning of the autumn semester will begin on Monday, August 16, 2024.

  • August 19, 2024 – September 13, 2024: Open Mon-Thu 8 AM - 6 PM and Fri 8 AM - 4 PM.
  • Starting Monday, September 16, 2024, we will return to our regular opening hours: Open Mon-Fri 8 AM - 4 PM.


Regardless of your matter, please report all IT-related issues at Metropolia as follows:

  • Phone service: 09 7424 6777
  • 24/7 service requests at https://hd.metropolia.fi or via email at helpdesk@metropolia.fi
  • If your issue is urgent and you need assistance within three business days, please call our phone service. This allows us to prioritize your urgency. Phone service is available for both urgent and non-urgent matters.


Remember the IT Services website and the FAQ!

You can indeed find the answer to your question directly on the IT Management website or on our FAQ page — give it a try and be surprised! The content of the website can also be found through Google and other search engines; just add the words "Metropolia IT Services" to your search.


Best regards,
Helpdesk

In case of any inquiries related to this announcement or other IT matters at Metropolia, please contact the Helpdesk as follows:

Phone service: +358 9 7424 6777
Service requests: https://hd.metropolia.fi / helpdesk@metropolia.fi
Frequently Asked Questions: https://itservices.metropolia.fi/FAQ

The Helpdesk sells discontinued computer packages, laptops, and projectors at the Myllypuro campus in D-building lobby 1st floor on August 19th - 21st, 2024.

Information about available products will be updated until the start of the sales days. Check the latest information when the sales days begin.

  • On the first sales day, products are sold only to Metropolia students and staff.
  • Products cannot be reserved in advance. They are sold on a first-come, first-served basis.
  • Only one computer package or projector per buyer.
  • There may be a queue at the sales point. We would like to ask for patience while waiting for your turn.

Check the products, opening hours, and additional information on the IT Services website. Please note that there are important instructions on the page that you should consider before coming.


Kind regards,
Helpdesk

Call Center: 09 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi