Metropolia's server systems will be maintained from Monday 4.7 at 8.00 until Friday 8.7. at 16.00, resulting in short outages for most of the IT services provided by Metropolia, including financial and human resources management systems, email, Skype For Business, network drives (Z, U, W, T, S, P), login services (Office365 and Metropolia SSO), desktop virtualization (desktop and securedesktop), web services for teaching and projects, including users, vhost, mysql, mysqlproj, projects servers, wiki.metropolia.fiwww.metropolia.fi and Moodle.

4.7. 8.00-16.00 Short interruptions in e-mail traffic for outgoing messages

5.7. 8.00-10.00 Moodle.metropolia.fi maintenance outage

5.7. 11.00-12.00 www.valmentavakoulutus.fi maintenance outage


Metropolia's telecommunication systems will be maintained from Monday 4 July at 8.00 until Friday 8 July at 16.00, resulting in short outages throughout the entire Metropolia telecommunications environment. The maintenance work will be carried out on the network equipment of the Metropolia infrastructure. This will result in outages in the campus network, as well as in the services provided from the data centre.

The following major outages are planned

6.7. 8.00-16.00 Firewalls, network outages

7.7. 8.00-18.00 Campus networks, outages in wired and wireless network connections on campuses

In summer we accept all contacts in the same way as in other seasons:

  • To the Call Center on 09 7424 6777, open from 20 June 2022 to 19 August 2022 on weekdays from 9 am to 3 pm (on the eve of Midsummer's Eve, 23 June 2022 from 9 am to 12 noon).
  • 24/7 service requests to https://hd.metropolia.fi or by e-mail to helpdesk@metropolia.fi

Regardless of your case, please report all Metropolia IT matters in the manner described above.


Languages

  • Our service is always available in Finnish and English.
  • There may be other languages in our selection, depending on the language skills of our current staff. We will announce the options separately.
  • 6/20/2022 - 9/31/2022 ask for service in German (German German only).


We wish you a great summer!


Helpdesk

Call Center: 09 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi