IT Services

Oracle has released an update for Java 7. This update fixes recent security vulnerabilities.

The new updated version of Java 7 is being distributed automatically to Metropolia computers.

Toshiba mfds (Multifunction devices) have problems identifying users.

We are working on the issue.

There will be service breaks in all IT services during the weekend August 24-26, 2012, due to updates.

Breaks are short in all services.

Printers in classrooms will be removed and replaced by separate print rooms from 20th August 2012 onwards in Agricolankatu. Printing is fee but paper is needed. The print rooms will be located at  

• G303, project room
• G503, project room

Toshiba multifunction printing continues to be a fee based service for students.

Toshiba multifunction printers can print, copy and scan both black & white and color.

Printing and copying is fee based but scanning is free.

Location of multifunction devices by building

Multifunction devices in student use

In case of problems you can contact Helpdesk phone service at 020 783 6969 or make a service request at http://hd.metropolia.fi or send e-mail to helpdesk@metropolia.fi

Printers in classrooms will be removed and replaced by separate print rooms from 20th August 2012 onwards in Lummetie. Printing is fee but paper is needed. The print rooms will be located at  

• IAD 214, hallway
• IAD 272, project room
• IAD339b, project room
• IAD 289, library

Toshiba multifunction printing continues to be a fee based service for students.

Toshiba multifunction printers can print, copy and scan both black & white and color.

Printing and copying is fee based but scanning is free.

Locations of multifunction devices by building

Multifunction devices in student use

In case of problems you can contact Helpdesk phone service at 020 783 6969 or make a service request

at http://hd.metropolia.fi or send e-mail to helpdesk@metropolia.

Printers in classrooms will be removed and replaced by separate print rooms from 20th August 2012 onwards in Bulevardi. Printing is fee but paper is needed. The print rooms will be located at  

• B-412, classroom
• U-106, project space
• Uusi kemia, lobby
• K-309, K-308, K-405, K-208, library

Toshiba multifunction printing continues to be a fee based service for students.

Toshiba multifunction printers can print, copy and scan both black & white and color.

Printing and copying is fee based but scanning is free.

Locations of multifunction devices by building

Multifunction devices in student use

In case of problems you can contact Helpdesk phone service at 020 783 6969 or make a service request at http://hd.metropolia.fi or send e-mail to helpdesk@metropolia.fi

HelpDesk arranges a sale of used computers  and their accessories at Leppävaara campus
Date & Time: Wed 15.08.2012, 12-18
Place: Vanha maantie 6, ETYA-1.124

The price comes from the brand, model and the condition of the computer. For example, some of the computers are missing a hard drive. In addition to computers, there'll also be projectors and canvases for sale.

The items for sale can't be reserved beforehand.

The sale is only for students and staff of Metropolia. WE WILL CHECK THAT, so take your student card, Metropolia staff card or your ID with photograph.

The buyer should decide what they're going to buy beforehand to speed up the sale process. Lists of the items for sale can be found on the corridor before the place of sale.

The customers are not allowed to touch the products beforehand.

The sale: There are marked spots from which the customers pick up their computer, display and their accessories.

Payment:
- only with cash

Example of specifications:

 Dell Optiplex 740
•    AMD Athlon 5200+ Dual Core 2,6 GHz
•    2GB RAM
•    80GB HDD
Dell Optiplex 740 Enhanced
•    AMD Athlon 5600+ Dual Core 2,9 GHz
•    4GB RAM
•    80GB HDD
Dell Optiplex 745
•    Intel 2 Core duo E6400 2,13 GHz
•    2GB RAM
•    80GB HDD
Fujitsu Siemens P3500
•    Intel 2 Core duo E6400 2,13 GHz
•    2GB RAM
•    80GB HDD
 
Monitors:
•    Dell 17"-22"

PaperCut software will be installed on workstations maintained by Metropolia IT Services before the fall. The software enables the use of multifunction printers’ additional features and it displays on the workstation the user’s remaining credit. The installation does not require any action on the users’ part.

In August 2012 multifunction printer fees will be reduced from last year:

                           
In addition to lower fees, IT Services also gives each student one euro worth of credit so that students can try the multifunction printers without an initial deposit.

IT Services offers also the possibility to print via a web browser. For more information, see https://itservices.metropolia.fi/display/itservices/PaperCut+Web+Print

For the moment, the service is open within the Metropolia network, i.e. on school workstations and in the wireless network. The operability of the service and making it accessible from outside of the network will be examined during the fall.

For more information on printing and the use of multifunction printers, see https://tietohallinto.metropolia.fi/display/itservices/Printing%2C+copying+and+scanning

Staff members’ credit will be set to zero in August. We will start the fall semester with a clean slate, so to speak.
Uultifunction printers’ utilization rate will be examined three months after the beginning of school. If there are users with exceptionally high usage, the matter will be discussed with such users and their supervisors.

During the summer, IT Services has purchased 850 classroom and staff computers. The computer setup is designed to better meet current needs. In other words, energy efficiency requirements, components and displays are more efficient that before. Accordingly, a separate graphics card and DVD drive are not included as standard equipment.

Why the change?

With the progress of technology and media moving to network, the need for DVD drives has diminished essentially and DVD-drives are no longer needed in classrooms. In addition, a significant amount of money is saved. DVD drives will be installed in classroom presentation machines, in auditoria and for staff as need arises.

Displays are now 1080p LED displays, better suiting the current media standard.

Where do I get a DVD drive?

You can borrow a DVD drive at the helpdesk for occasional use. For continuous use you should make a service request at hd.metropolia.fi

Printers in classrooms will be removed and replaced by separate print rooms from 1st August 2012 onwards in Albertinkatu, Eerikinkatu and Kalevankatu. Printing is fee but paper is needed. The print rooms will be located at  

    B002, project room
    Eerikinkatu 1. floor hallway
    Eerikinkatu 3. floor hallway
    E413, computer classroom, A3 printing

Toshiba multifunction printing continues to be a fee based service for students.

Toshiba multifunction printers can print, copy and scan both black & white and color.

Printing and copying is fee based but scanning is free.

Locations of multifunction devices by building

Multifunction devices in student use

In case of problems you can contact Helpdesk phone service at 020 783 6969 or make a service request at http://hd.metropolia.fi orsend e-mail to helpdesk@metropolia.fi