Due to a blackout caused by last weekends storm almost all services have been down today.

Most of the services are already operational as we continue to check the systems.

The blackout did not cause dataloss on the servers.

The Tube-portal not in use on Wednesday Jan 4th.
We are transferring the Tube-portal to more powerful servers. No other changes are made to the portal at this time.
The maintenance break will last the whole day.

Beginning on January 1, 2012, staff printing, copying and scanning on Toshiba multifunction printers will require identification. Identification will be done using a Metropolia ID card. Department codes and passwords will no longer be used. These changes will enchance information security and reliability.

If you do not have an ID card, please contact security manager Ari Hyvönen. The library can issue you a temporary ID card which will be linked to your Metropolia user ID. The library can issue a temporary ID card also to part time instructors and partner organization's staff members. Printing, copying and scanning is personal. Accordingly, you are not allowed to use the porter's or other people's card.

The printers display the printing and copying fees because students will be charged but staff will not be charged. When printing, the print jobs will be directed to a virtual queue from which they can be printed to paper on a Toshiba at any Metropolia location. This feature can be used e.g. when moving from one location to another. You do not need to carry printouts with you.

All multifunction printers will be equipped with an ID card reader. All black and white multifunction printers will be replaced by color multifunction printers. The number of other printers will be gradually reduced during the Spring. At first, printers will be removed from classrooms. The only change in student printing will be in fees. The new contract will bring a small reduction in student printing fees. Staff can use all the printers that students use. In addition, there will be printers reserved for staff only.

Multifunction printers by building

More instructions will be published on the IT Services website at http://itservices.metropolia.fi

Because of the change process, outages in multifunction printer services may occur during the week after Christmas. In problem situations, please contact Helpdesk phone service at 020 783 6969, or make a service request at http://hd.metropolia.fi, or send e-mail to helpdesk@metropolia.fi


Muutoksia henkilökunnan tulostukseen, kopiointiin ja skannaukseen Toshiban monitoimilaitteilla 01.01.2012 alkaen

Moodle will be unavailable on Thursday 22.12.16-17 pm.

Due to updating Moodle will be unavailable on Thursday 22.12.16-17 pm.


Windows 7 and Office 2010 service Pack1 security updates begin on staff computers

in Leiritie 1 according to following schedule.


Office 2010 SP1, all staff computers beginning at December 20 at 21:30 PM.

Windows 7 SP1, all staff computers beginning at December 21 at 21:30 PM.


Computers will restart after the updates but you will be notified 5 minutes in advance.

Save all documents then.


The use of Toshiba multifunction devices will expand and change in the beginning of January.

Staff will be able to use their Metropolia ID card for idenfication at the defice. Student printing

will not change.


More details about changes and printing in partner organization will be announced next week.


The number of classroom printers will be reduced in the Spring in all locations.


The new multifunction device agreement will bring a small reduction in students' copy and

printing fees.


There may be short outages in multifunction device services during the week after Christmas.

There is a Tuubi update 13th December starting at 4 pm


There is a tuubi update 13th December starting at 4 pm.

System will be offline about 15 minutes.

Wireless network is working again

The problem is fixed and wireless network is working again.

Solution to the homepage visibility problem - HTTP 403 "Forbidden"

Homepages have been transferred to a new system. Because of this, new homepages added to your home directory under public_html are not automatically visible to the world. When trying to open the page the user receives the error message HTTP 403 "Forbidden".

For the time being, you must give the user Everyone read permission to files that you have added under public_html.

We are working on restoring the functionality of the homepage directory.

The instructions on how to change permission:

http://tietohallinto.metropolia.fi/display/tietohallinto/HTTP+403+Forbidden.

The sale will take place on Thursday 15th of December from 2:00pm to 6:00pm at classroom P-113 in the Pääkoulu building.

The computers will be sold mainly in packages containing a PC, a flat screen monitor, a keyboard and a mouse. Also included is a Windows OEM license without an installation media

The makes and models may vary and the pricing varies accordingly. There are also PCs available that are not fully functional e.g. due to lack of hard drive.

Only cash payment will be accepted. The sales items can’t be reserved beforehand. Limit one per customer.

For more information, please contact helpdesk@metropolia.fi

An example specification of a sales item:
Fujitsu-Siemens Esprimo P5925 PC with a 19” flat screen monitor
- Intel Core 2 Duo E8300 2.83 GHz processor
- 80 GB hard drive
- 1 GB system memory
- Price €50

Pricing examples:
Dell OptiPlex GX620 and a 17” flat screen display €30
Dell OptiPlex GX620 and a 19” flat screen display €40
A 19” flat screen display €20

Short outages in IT services


Due to updates in IT communications infrastructure, there will be short interruptions

in IT services as outlined in the schedule below. The breaks in the most heavily used

services will be kept as short as possible and they will be scheduled on Sunday.


The updates enhance the usability of the infrastructure which will also stabilize the

functioning of the Tuubi portal.


December 10-11, 2011

  • short outages in certain IT services
  • network drives (not Z and S drives)
  • licensing services of workstation applications
  • the following instruction systems: Eduplanner, Tacoman, Lean, Smarteam, Promeda, Crmedu, Flash
  • Popjazz and Conservatory Wilma


December 17-18, 2011

  • short outages in all Metropolia IT Services
Technical problems on Tube, December 7th

We're working on the issue.

Sorry for the inconvenience.


Windows 7 and Office 2010 Service Pack 1 securty updates begin on staff computers in Vanha maantie 6

according to following schedule:


Office 2010 SP1: all staff computers beginning at December 9 at 20:30 PM


Windows 7 SP1: wing A beginning at December 12 at 20:30 PM


Computers will restart after the updates but you will be notified 5 minutes in advance.

Save all open documents then.