Metropolia staff - user account procurement process

1. The employer makes a contract with the employee
2. Personnel management approves the contract and the information is transferred to the HR system
3. The system exports the user data automatically into the account management service "Amme" and creates a Metropolia user account.
4. The employee activates the new user account via netbank identifiers or mobile certificate.

If neither of the proposed ways are possible, Personnel Secretary prints the new user account, checks user's identity, and gives the account paper to user. The account paper can also be picked up at a Study Affairs Office or at a Helpdesk Service point.

User activates the account following the instructions on the account paper. The activation password is valid for 45 days, after that you have to get a new activation password.

Instructions for getting a new activation password are the same as in the case of forgotten password.

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