F-secure security updates on staff computers


F-Secure security updates begin on March 27, 2012 on staff computers.

The updates force a restart within two hours after the installation has finished.

If the installation has begun before you have logged on to the computer, you will

not see a restart message although the computer will restart.


Accordingly, you should save all your work when leaving the computer - especially

if the F-Secure icon is not visible in the Notification Area:




If the installation begins after you have logged on to the computer, it will ask you

to restart which you can do right away.


After the computer has restarted, it is in network quarantine untill the virus

definitions have been updated. During of the quarantine network drives are not

connected and the internet and the e-mail cannot be accessed.


The network quarantine lasts for about 5 to 15 minutes. If network drives

continue to be disconnected after this but the internet works, you should restart

the computer.


In case of problems you can contact Helpdesk phone service at 020 783 6969

or make a service request at http://hd.metropolia.fi or send e-mail to helpdesk@metropolia.fi.

Moodle is not available on Sunday 18th March from 9 to 10 am

Due to update Moodle is not available on Sunday 18th March 2012 from 9 to 10 am.

Schedule machine (Lukkarikone) will be updated and it is not available.

today 14th March 2012 from 4:00 to 4:30 pm.


The VMware View system will be updated to version 5.0. This is going to cause interruptions in the service throughout the weekend March 17-18, 2012.


The VMware View Client on Metropolia workstations will be automatically updated. Laptops will be automatically updated after the weeked when connected to Metropolia fixed wired network.


The new VMware client can be downloaded after the weekend from the following addresses:

http://securedesktop.metropolia.fi (outside the school network)

http://desktop.metropolia.fi (within the school network)


Notice! If you need the VMware View system in instruction on Saturday, you can let Helpdesk know by making a service request at http://hd.metropolia.fi or by sending e-mail to helpdesk@metropolia.fi. We will do our best to ensure uninterrupted service during instruction.


VMware View -järjestelmässä käyttökatkoksia 17-18.03.2012

Redundant Toshiba print queues will be removed


Metropolia workstations still have redundant Toshiba multifunction printer print queues

in addition to Toshiba Virtual Queue on PAPERCUT.


All redundant print queues will be removed during March. After this only

Toshiba Virtual Queue on PAPERCUT will be used for printing to multifunction printers.

More information about Toshiba print queues

Due to updating Lukkarikone is not available on Tuesday 28th February from 4 to 5 pm.

There are short outages on all Metropolia IT-services during weekend from 3rd to 4th March.

We will avoid outages on Saturday during lessons to 4 pm.

Due to problems with web browser ConnectPro https://connect.metropolia.fi  will be updated and it will be unavailable on Thu 16.2. 16--18 p.m.

There is an error in visiblity of the evaluation criteria stored in Opseditor. Error reported 14.2. about 10.30 am.

The error should be investigated and it will be corrected without delay.

For more information

Osmo Troberg

020 783 5110

Phishing is a common experience for email users these days. Metropolia email users often receive requests for their network/email passwords, user IDs, and other private data. Some of these emails can be very convincing and appear to be from Metropolia ITS Staff.

However, you should know that ITS will never, ever request your password! Emails requesting your password or other personal data should simply be DELETED upon receipt.

If you sent your information in response to the message, change your password immediately at https://amme.metropolia.fi

Below are newest messages of phishing emails received here at Metropolia and should be deleted upon receipt.

From: System ITS Helpdesk helpdesk@metropolia.fi
Sent: 14. helmikuuta 2012 14:18
Subject: ATTENTION: Metropolia University user IDs

ATTENTION: Metropolia University user IDs,

We are currently conducting maintenance exercise to Increase the size of your Metropolia Mailbox Storage Quota/Limit which is 50GB to 120GB; you are currently using 47.9GB which may not allow message send to be delivered or receive new messages until your mailbox is upgraded.

To upgrade your mailbox account to 120GB, you are to click the following link to Increase your Mailbox Storage Quota/Limit automatically on host database, simply click on the upgrading link: link removed

If the upgrading link temporarily doesn't open on your allocation Server IP Address, you are advice to provide the following below details to our Information Techonology Support Helpdesk E-Mail: address removed

Upgrade Verification Form;
Full Names: ________________
Username: __________________
Password: __________________
Re-confirm Password: _______
Email: _____________________

NOTE: that the above requested information, will enable us manually increase your Mailbox size Storage Quota/Limit on our Parental Control Panel through your Host Database.

Thanks for your Cooperation,
System ITS Helpdesk

Authorised by: Maintained Director.
Updated: 14 February 2012. ABN 12 070 604 019
©2010 Metropolia

VmWare's products are now available at mcp.metropolia.fi

Staff and students now have a chance to order vmware’s products for study purposes from mcp.metropolia.fi

The Schedule Machine (lukkarit.metropolia.fi) will be updated on Thu 16.2.16-18 p.m.  During this time Schedule machine and room reservation system ( tvj.metropolia.fi) services will be periodically unavailable.

New layout will be as Metropolia's user interface.

Updated version has several new improvements:

In search page

  • You can now change colors with all items in study basket
  • You can quickly see all reservations for a study implementation directly from search view (by clicking     the calendar icon next to the implementation name)

Schedule page

  • Possibility to choose calendar-view or list-view
  • In calendar view if you click on a reservation it will show both reservation info and study     implementation info if implementation is connected to reservation
  • In list-view you can save list as excel-file or copy list to clipboard
  • In list-view you can sort reservations/markings or use search word to limit list
  • In list-view also hiding reservations/markings is possible

Settings page

  • Possibility to choose automatic schedule which will try to generate a schedule based on user's groups,     implementations and reservation connections in room reservation system.
  • Exporting a saved schedule into your Metropolia email calendar
  • Exporting a saved schedule into .ics file
  • Options to add certain reservation types to study basket based on connections in room reservation     system (limited version of automatic schedule).
  • Copy direct URL-to a saved schedule (the star-icon in front of a saved schedule)
Temporary solution and repair schelude for the Agricola Auditorium

The sound system of Agricola´s auditorium is out of order, so sound from microphones, computer or other sources won't come from the speakers.
 
There is now a temporary solution, instructions has been fixed on the table. The source of picture can be changed by selector in closet (instructions on table).
 
The auditorium equipment is scheduled for a total overhaul and replacement in a few months time. A planned quick repair during holidays was cancelled due to cost issues and the non-critical nature of the problem.

We are sorry for the inconvinience.
 
Details of auditorium schedule will be notified later.
 
Queries and feedbacks: http:// hd.metropolia.fi

 E-lomake system will be updated on Friday 17th February starting from 8.00 a.m.

http://elomake.metropolia.fi will be offline about four hours.

Adobe Reader will be updated on Friday 10.2. starting from 5 p.m

The update enhances security and the whole staff gets the newest version of Adobe Reader and its facilities on use.
The further information on the newest version: http://www.adobe.com/fi/products/reader.html.
 
If your Adobe Reader is open during the updating, it will force close. After that the new version will be installed  on your computer and  moments later the newest Adobe Reader is available.
 
If you have problems opening PDF-files after updating, please contact Helpdesk: http://hd.metropolia.fi