IT Services

Phishing is a common experience for email users these days. Metropolia email users often receive requests for their network/email passwords, user IDs, and other private data. Some of these emails can be very convincing and appear to be from Metropolia ITS Staff.

However, you should know that ITS will never, ever request your password! Emails requesting your password or other personal data should simply be DELETED upon receipt.

Below are newest messages of phishing emails received here at Metropolia and should be deleted upon receipt.

From: Webmail Upgrade Unit address removed
Sent: 7. syyskuuta 2012 9:33
To: Recipients
Subject: Email Revalidation

Email Revalidation

Your E-mail Account needs to be updated with our F-Secure R-HTK4S new version anti-spam/anti-virus/anti-spyware. Please click this link below:

link removed

We Are Sorry For Any Inconvenience.

Regards,
WEBMAIL ADMINISTRATOR
Copyright 2012
All rights reserved.ABN 31 088 377 860 All Rights Reserved

Oracle has released an update for Java 7. This update fixes recent security vulnerabilities.

The new updated version of Java 7 is being distributed automatically to Metropolia computers.

Toshiba mfds (Multifunction devices) have problems identifying users.

We are working on the issue.

There will be service breaks in all IT services during the weekend August 24-26, 2012, due to updates.

Breaks are short in all services.

Printers in classrooms will be removed and replaced by separate print rooms from 20th August 2012 onwards in Agricolankatu. Printing is fee but paper is needed. The print rooms will be located at  

• G303, project room
• G503, project room

Toshiba multifunction printing continues to be a fee based service for students.

Toshiba multifunction printers can print, copy and scan both black & white and color.

Printing and copying is fee based but scanning is free.

Location of multifunction devices by building

Multifunction devices in student use

In case of problems you can contact Helpdesk phone service at 020 783 6969 or make a service request at http://hd.metropolia.fi or send e-mail to helpdesk@metropolia.fi

Printers in classrooms will be removed and replaced by separate print rooms from 20th August 2012 onwards in Lummetie. Printing is fee but paper is needed. The print rooms will be located at  

• IAD 214, hallway
• IAD 272, project room
• IAD339b, project room
• IAD 289, library

Toshiba multifunction printing continues to be a fee based service for students.

Toshiba multifunction printers can print, copy and scan both black & white and color.

Printing and copying is fee based but scanning is free.

Locations of multifunction devices by building

Multifunction devices in student use

In case of problems you can contact Helpdesk phone service at 020 783 6969 or make a service request

at http://hd.metropolia.fi or send e-mail to helpdesk@metropolia.

Printers in classrooms will be removed and replaced by separate print rooms from 20th August 2012 onwards in Bulevardi. Printing is fee but paper is needed. The print rooms will be located at  

• B-412, classroom
• U-106, project space
• Uusi kemia, lobby
• K-309, K-308, K-405, K-208, library

Toshiba multifunction printing continues to be a fee based service for students.

Toshiba multifunction printers can print, copy and scan both black & white and color.

Printing and copying is fee based but scanning is free.

Locations of multifunction devices by building

Multifunction devices in student use

In case of problems you can contact Helpdesk phone service at 020 783 6969 or make a service request at http://hd.metropolia.fi or send e-mail to helpdesk@metropolia.fi

HelpDesk arranges a sale of used computers  and their accessories at Leppävaara campus
Date & Time: Wed 15.08.2012, 12-18
Place: Vanha maantie 6, ETYA-1.124

The price comes from the brand, model and the condition of the computer. For example, some of the computers are missing a hard drive. In addition to computers, there'll also be projectors and canvases for sale.

The items for sale can't be reserved beforehand.

The sale is only for students and staff of Metropolia. WE WILL CHECK THAT, so take your student card, Metropolia staff card or your ID with photograph.

The buyer should decide what they're going to buy beforehand to speed up the sale process. Lists of the items for sale can be found on the corridor before the place of sale.

The customers are not allowed to touch the products beforehand.

The sale: There are marked spots from which the customers pick up their computer, display and their accessories.

Payment:
- only with cash

Example of specifications:

 Dell Optiplex 740
•    AMD Athlon 5200+ Dual Core 2,6 GHz
•    2GB RAM
•    80GB HDD
Dell Optiplex 740 Enhanced
•    AMD Athlon 5600+ Dual Core 2,9 GHz
•    4GB RAM
•    80GB HDD
Dell Optiplex 745
•    Intel 2 Core duo E6400 2,13 GHz
•    2GB RAM
•    80GB HDD
Fujitsu Siemens P3500
•    Intel 2 Core duo E6400 2,13 GHz
•    2GB RAM
•    80GB HDD
 
Monitors:
•    Dell 17"-22"

PaperCut software will be installed on workstations maintained by Metropolia IT Services before the fall. The software enables the use of multifunction printers’ additional features and it displays on the workstation the user’s remaining credit. The installation does not require any action on the users’ part.

In August 2012 multifunction printer fees will be reduced from last year:

                           
In addition to lower fees, IT Services also gives each student one euro worth of credit so that students can try the multifunction printers without an initial deposit.

IT Services offers also the possibility to print via a web browser. For more information, see https://itservices.metropolia.fi/display/itservices/PaperCut+Web+Print

For the moment, the service is open within the Metropolia network, i.e. on school workstations and in the wireless network. The operability of the service and making it accessible from outside of the network will be examined during the fall.

For more information on printing and the use of multifunction printers, see https://tietohallinto.metropolia.fi/display/itservices/Printing%2C+copying+and+scanning

Staff members’ credit will be set to zero in August. We will start the fall semester with a clean slate, so to speak.
Uultifunction printers’ utilization rate will be examined three months after the beginning of school. If there are users with exceptionally high usage, the matter will be discussed with such users and their supervisors.

During the summer, IT Services has purchased 850 classroom and staff computers. The computer setup is designed to better meet current needs. In other words, energy efficiency requirements, components and displays are more efficient that before. Accordingly, a separate graphics card and DVD drive are not included as standard equipment.

Why the change?

With the progress of technology and media moving to network, the need for DVD drives has diminished essentially and DVD-drives are no longer needed in classrooms. In addition, a significant amount of money is saved. DVD drives will be installed in classroom presentation machines, in auditoria and for staff as need arises.

Displays are now 1080p LED displays, better suiting the current media standard.

Where do I get a DVD drive?

You can borrow a DVD drive at the helpdesk for occasional use. For continuous use you should make a service request at hd.metropolia.fi

Printers in classrooms will be removed and replaced by separate print rooms from 1st August 2012 onwards in Albertinkatu, Eerikinkatu and Kalevankatu. Printing is fee but paper is needed. The print rooms will be located at  

    B002, project room
    Eerikinkatu 1. floor hallway
    Eerikinkatu 3. floor hallway
    E413, computer classroom, A3 printing

Toshiba multifunction printing continues to be a fee based service for students.

Toshiba multifunction printers can print, copy and scan both black & white and color.

Printing and copying is fee based but scanning is free.

Locations of multifunction devices by building

Multifunction devices in student use

In case of problems you can contact Helpdesk phone service at 020 783 6969 or make a service request at http://hd.metropolia.fi orsend e-mail to helpdesk@metropolia.fi

Used computers sale Wednesday 01.08.2012, 12-18 at Vanha Viertotie, Metropolia

HelpDesk is selling used computers and their accessories at Viertotie’s Metropolia campus
Date & Time: Wed 01.08.2012, 12-18
Place: Vanha Viertotie 23, small gymnasium
Google Maps-link: http://goo.gl/maps/0zSm

The computers are mainly sold as a set of a computer, a display and a keyboard + mouse. The price comes from the make, model and the condition of the computer. For example, some of the computers are missing a hard drive. In addition to computers, there’ll also be projectors, canvases and printers for sale.

You can not reserve the items in advance. The buyer should decide what they’re going to buy beforehand to speed up the sale process. Lists of the items for sale can be found on the corridor before the place of sale.

The customers do not have a right to touch the products beforehand.

The sale: There are marked spots from which the customer picks up their computer, display and their accessories.

Payment:
- Only with cash

Example of specifications:

Fujitsu Siemens P5915     5€

• Pentium4 3.4GHz
• 2GB Ram
• 80 GB HDD
  

Dell Optiplex Gx620         15€

• Pentium 4
• 1GB Ram
• 80GB HDD
  

Fujitsu Siemens P5925     25€

• Intel Core duo E6750
• 2GB Ram
• NO HDD
  

Fujitsu Siemens P5925     30€

• Intel Core duo E6750 2,66 GHz
• 2GB Ram
• 80 GB HDD
  

Dell Optiplex 740            30e

• Athlon 5200+
• 2GB Ram
• 80GB HDD
  

Dell Optiplex 745            35€

• Intel Core duo E6600
• 2GB Ram
• 80GB HDD
  

Dell Precision 690            50€

• Xeon 5100
• 6GB Ram
• 640 GB HDD
• Quadro Fx 4600
• 750W Power Supply
  

Laptops:

HP nc6000 P M 1,7GHz, 512MB RAM, 60 HDD         5€

Fujitsu Lifebook p7010                                       5€

HP nc6220                                                        5€

HP Elitebook 8530p with Dock(screen is broken)     40€

Projectors:

 Hitachi CP-X325 20e 5kpl, 150-1500H lamp hours used

Hitachi CP-X940 1kpl, 960h lamp hours used

Philips Proscreen 4750, 2kpl

Sheets for projectors:

* *1,6m to 2,5m wide, 10-20€

Printers:     20€

HP LaserJet 4050N

HP LaserJet 2200dn

HP LaserJet P3005dn

HP LaserJet 4100n

Monitors:

Dell 19" 1908FPb 47 kpl

HP L1950 19" 4kpl

Dell 17" 13 kpl

Dell 19" 1909WF 44 kpl (laajakuva)

Dell 20" 2007WFPb 13 kpl (kaiuttimet kiinni näytössä)

Fujitsu Siemens 19" (valkoinen) 20 kpl

Fujitsu Siemens 22" (valkoinen) 5 kpl

Samsung Syncmaster 740B 17" 13 kpl

Samsung Syncmaster 940B 19" 37 kpl

Samsung Syncmaster 22" 13 kpl

More personal printers will be removed from service during the summer at Vanha maantie, Albertinkatu, Leiritie, Mannerheimintie, and Arabiankatu locations.

The users of the printers will be notified by e-mail about the removal. New Toshiba multifunction printers substituting personal printers will be installed. The locations of the new Toshibas will be announced later.

Some staff computers will be replaced with new ones and old computers will be updated in the summer.

All important data on the computer hard drives should be backed up in the user's home drive, i.e. the Z: drive.

More information and instructions on network drives and home drives

To get help and instructions on making backups, call Helpdesk phone service at 020 783 6969, make a service request at http://hd.metropolia.fi, or send e-mail to helpdesk@metropolia.fi.