As needed, submit a request of service at
http://hd.metropolia.fi or  send e-mail to helpdesk@metropolia.fi.

Advices: Wiki of the IT Services

Merry Christmas!

IT Services

Helpdesk telephone service is closed on 12th December

Helpdesk telephone service is closed on 12th December due to Helpdesk meeting.

As needed, submit a request of service at http://hd.metropolia.fi or  send e-mail to helpdesk@metropolia.fi.

Spam messages from SkillPages

Spam messages from SkillPages have appeared in Metropolia emails, which originate from our own colleagues.

If you receive an email from SkillPages, delete it immediately!

http://itsecurity.weblogs.anu.edu.au/2012/12/05/spam-from-skillpages/

The outage was caused by the configuration of firewall. Due to the configuration logging on to many services was impossible. For example single sign-on-service, hd and IT Services were unavailable.

Sorry for the inconvinience.

Phishing email warning!

Phishing is a common experience for email users these days. Metropolia email users often receive requests for their network/email passwords, user IDs, and other private data. Some of these emails can be very convincing and appear to be from Metropolia ITS Staff.

However, you should know that ITS will never, ever request your password! Emails requesting your password or other personal data should simply be DELETED upon receipt.

Below are newest message of phishing emails received here at Metropolia and should be deleted upon receipt.

 " Postilaatikko on ylittänyt varastointi rajan 2.GB
Posted by admin, 2.30GB hetkellä ei voi lähettää tai vastaanottaa  
uusia viestejä ennen kuin voit tarkistaa postilaatikkosi . Uudelleen Vahvista postilaatikon. klikkaa alla olevaa linkkiä:"

(link removed)

If you sent your information in response to the message, change your password immediately at https://amme.metropolia.fi

Helpdesk telephone service is closed 29th November

Helpdesk telephone service is closed 29th November due to staff training day.

As needed, submit a request of service at http://hd.metropolia.fi or  send e-mail to helpdesk@metropolia.fi.

Last weekends Tuubi problems

A network interface card driver error caused Tuubi's service break last weekend.

Open discussion forum on multifunction devices for users now open

Staff and students have now a chance to express their opinions about multifunction devices in an open discussion forum. Here you can tell about both negative and positive experiences you have had with the working of the devices. Development ideas are also welcome! Your feedback helps us develop the functioning of the devices in a more user friendly direction.

Open discussion forum

Two new printing queues will be added in addition to the current one on the multifunction printers during week 46/2012. You can test the new queues the rest of the year.

”Virtual Queue Black and White double-sided” on PAPERCUT

double-sided black and white

  • this will be the default printer on all workstation beginning on week 01/2013

“Virtual Queue Color double-sided” on PAPERCUT

double-sided color

Most print jobs need only double-sided black and white prints. Changing the setting from double-sided to single-sided is easy.

Double-sided printing results in cuts in paper and energy consumption, and it also brings more reliability to printing.

Network and local printers will remain as they are.

Follow this to the instructions .

Metropolia Microsoft Office default settings will change during week 44:

The default font will be Arial

  • Font size in Word and Excel will be 11pt
  • In PowerPoint and OneNote font size varies
  • Outlook font size will be 10pt

Some changes in Word template margins

  • left margin will be 2 cm
  • upper and lower margins as well and the right margin will be 1 cm

Word AutoFormat As You Type settings will change

  • Hyphen after a space will no longer be replaced by em dash
  • An em dash can be typed by typing two hyphens (minus signs) on end

Word template header will no longer have a center tab stop

Word comment balloons will no longer pop up

Outlook browser version default font will be Arial (in near future)

These changes will be done on all Windows workstations and laptops maintained by Metropolia IT Services when connected to the local area network (by cable). Changes on Mac computers will be announced later on.

If the settings are not changed after a bootup within a week, please inform Helpdesk by making a service request at http://hd.metropolia.fi, by calling the phone service at 020 783 5246, or by sending e-mail to helpdesk@metropolia.fi.

Phishing is a common experience for email users these days. Metropolia email users often receive requests for their network/email passwords, user IDs, and other private data. Some of these emails can be very convincing and appear to be from Metropolia ITS Staff.

However, you should know that ITS will never, ever request your password! Emails requesting your password or other personal data should simply be DELETED upon receipt.

Below are newest message of phishing emails received here at Metropolia and should be deleted upon receipt.

From: cyber_upgrade (at) cyberservices.com
Subject: ATTENTION WEB-MAIL USER

Dear Webmail User

Your mailbox has exceeded the limit of Quota Usage, which is as set by your manager, and access to your mailbox via our mail portal will be unavailable for sometime during this maintenance period.

You will not be able to create new e-mail to send or receive again until you validate your mailbox.

To re-validate your mailbox, you can CLICK (link removed)

Thanks
System Administrator.

Copyright © 2012 # WEBMASTER ADMIN • ALL RIGHTS RESERVED •

If you sent your information in response to the message, change your password immediately at https://amme.metropolia.fi

Due to data communications installations, all IT services are offline.

On Saturday, October 27th. Leppävaara, A wing , 0 and 1st floor facing Turuntie

On Sunday, October 28th. Myyrmäki, B wing

Due to data communications installations, all IT services are offline.

On Saturday, October 27th. Leppävaara, A wing , 0 and 1st floor facing Turuntie

On Sunday, October 28th. Myyrmäki, B wing

There will be short breaks in all IT services during weekend from 20th to 21st October, 2012 due to moving to the new virtualization system. Breaks will be very short and breaks of critical systems will be scheduled on Sunday.

Computer sale 30.10.2012

Used computer are sold Tuesday  30.10.2012 clock 15-18 at Leppävaara campus

Time: Tue 30.10.2012 klo 15-18
Address: Vanha maantie 6 ETY-A2.11 instructions where the room is will be in the lobbys.

Computers and  monitors are sold as a package (keyboards and mice are included to the packaged  until we run out) and the package costs 40€.

NO RESERVATIONS!

You may not see/inspect the products in advance.

Payment:
- cash only.

All products have been tested and they work. If you have any problems with them you must contact Leppävaaras helpdesk within a week of you purchase

About 100 computers for sale

So a computer (either optiplex 740 or optiplex 745) and a monitor total of 40€.

Tarkempia tietoja:

Dell Optiplex 740           

  • Athlon 5200+ 2,6GHz
  • 2GB Ram
  • 80GB HDD

Dell Optiplex 745           

  • Intel Core duo E6400 2,13GHz
  • 2GB Ram
  • 80GB HDD

monitors:

Dell 19" 1908FPb