User account is locked
User account is locked
If your user account is locked, it may have expired and you have received the following e-mail message:
"Your user account <cn> is expired <end-date>. Your account is available for two weeks after that and then it's going to be locked.
Before that, You must take care that the data You need will be appropriately transferred. Your files and mailbox are removed after 4 months after the account / access is expired."
If your employment, study or other role at Metropolia continues and the account should not be locked:
Metropolia staff contacts Personnel Administration (the personnel secretary of the unit) via their superior.
Metropolia students contact Student Affairs Office.
Partner organisations' staff and student takes contact to own contact person.
Other users (projects) takes contact to own contact person.
Primary contact is always like told in this page but you can always take contact to Metropolia Helpdesk if you have problems with you user account.
Other help and information about user accounts you can find here.
- Created by Kati Kesälahti, last modified by Kalevi Lehto on 10.1.2011
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