- Do not trust in all the emails you receive, especially if the sender is unknown.
- All messages with a link should be treated with caution, especially if there is something unexpected in their content.
- Do not send sensitive information via internet without encryption.
- Save your important files onto net drives.
- Do not under any circumstances, disclose your user name or password to anyone.
- Recommended password length is 15 characters long (at least 8 characters), use case-sensitive, numbers and special characters such as: =)?!#
Do not use the same password in Metropolia’s services as you use in other services. In the worst case, a data breach that occurs in another service could lead to a data breach in a Metropolia service.
- Lock your computer whenever you leave the workstation.
- Do not install your own programs.
- Do not open doors to strangers.
- Agree with your supervisor about the usage of files and email accounts, if you plan on being away for a long time.
- It is forbidden to keep classroom doors open with obstacles. Most doors have an electronic lock that monitors access to the classroom.
- Your password must be long enough (at least 8 characters) and difficult to guess. Do not disclose your password to anyone; you are the one responsible for how it is used. Change your password at least once every 4 when needed, for example every 12 months, in case the network system is not programmed to do so. A user group is responsible for their common user account.
- Strangers without user accounts are not allowed to use the computers and other devices.
- The supervisor is responsible for ensuring that any special privileges of a software will be given to the right people. The administrator will perform the necessary changes according to each worker’s needs, in order to limit access to a program’s features.
- In case of forgotten password, you will need to prove your identity before you get a new one.
- Do not disclose your password over the phone or by email to Helpdesk; not even administrators need to know it.
- User accounts are activated when your contract starts and terminated when it finishes.
- Installation of own programs is not advisable. The IT department has the right and duty to remove or block the usage of user installed programs, when there is an impact to a workstation’s performance, without informing the user.
- Make sure that the workstation’s antivirus is on and up-to-date. There are malicious programs designed specifically to target antivirus and protection suites.
- Use encryption programs for your disks and memory sticks when you access them from non-trusted or common-use computers.
- Delete obsolete files your computer’s local disk and net drives.
- Clean up your email frequently.
- Sensitive information should be kept in local disks or external memories for as little time as possible, or until a certain task is completed, after which the data must be erased.
- Remember to save your current work frequently onto your home drive and take advantage of automatic saving options.
- Close open programs when you are away from your workstation for a long time.
- Do not unplug computers and peripheral devices without asking IT services for advice.
- It is IT services’ responsibility to take frequent backups of the net drives (including home drive). Work related files are to be saved in your home drive. Users are responsible for the files saved on local disks and their frequent backup.
- All incoming and outgoing mail is checked for viruses and junk mail is filtered out. Some junk mail still manages to pass due to new technics developed by the senders. The filtering process is constantly developed.
- Workstations come pre-installed with remote access software. Prior to the connection, the users are asked if they wish to allow or deny the remote access, unless it is a classroom computer.