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"Your user account <cn> is expired <end-date>. Your account is available for two weeks after that and then it's going to be locked.Before that, You must take care that the data You need will be appropriately transferred. Your files and mailbox are removed after 4 months after the account / access is expired."
If your employment, studies or other status at Metropolia continues and your account should not be locked, see instructions for extending the validity period.
What to do if your employment, study or other role at Metropolia continues and the account should not be locked:
- Metropolia staff: contact Personnel Administration (the personnel secretary of the unit) via their superior. The account will be unlocked automatically when the new contract becomes active.
- Metropolia students: contact Student Affairs Office to check registration status. When the student is registered, the account will be unlocked automatically.
- Partner organisations' staff
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- contact their own contact person.
- Partner organisations' students contact their own contact person.
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- Partner organisations' staff and students contact their
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- own contact person.
If the user account of an external user is locked before the need for the user account ends (e.g. due to a project's prolonging), only the Metropolia contact person (not the user) can ask Helpdesk to postpone the expiry of the user account. The external user of the account must contact the contact person. Normally the owner of the user account is the person from whom the user received the account activation paper.
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