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1. What is

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manipulation?

Manipulating of a person is a situation where an attempt is made to make a person disclose data through manipulation. There are many different ways, but the most common is when a scammer pretends to be, for example, an IT support representative or co-worker. Scams can happen online, over the phone or face to face. What makes manipulations dangerous is that they are carefully planned. Usually, the scammer collects background information about his victim to make the contact as credible as possible. Then the scammer contacts the victim and tries to create the dialogue as credible as possible. Finally, once the victim has been persuaded to take the desired action, the fraudster commits fraud. It is important to know that even a small amount of information for a scammer may be enough to combine the information with existing information, as a result the scammer may gain access to the intranet or user accounts.

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