IT Services

Helpdesk Service points and opening hours

Helpdesk Service points can be found in all Metropolia locations. If you need personal service, please visit a Service point. Check location specific opening hours in the chart below. At other times, please make a service request.

At a Service Point you can: 

• Reset

Helpdesk service pointis and openin hours 11.1.2010 onwards.

Helpdesk Service Points are closed between 21.6.-1.8.

Personal service you can get by visiting service points. Service points opening hours are from 8:00-12:00.

At other times, make the service request https://hd.metropolia.fi

At service point you can:

• reset your password, if you've forgotten it it or if you don´t have netbank user id and you are a student or a partner. If you are a member of the Metropolia staff, please contact a HR secretary. Remember to activate your account!
• Show where and how the problem occurred show what and where problem is and how it affects . Some of the problems are difficult to explain in request.you.
• Get get small-scale support and guidance systems for use with. Unfortunately, not everyone can know everything about everything, so the guidance will depend familiarity of  the system.

Service point is not for:

• give simple service request. Customers should make a new self-service request DO THE SERVICE REQUEST NOW

• in the use of systems. In-depth training in the use of applications and systems is given by designated staff members.

Service points are not for:

• making service requests. New requests should be made online at http://hd.metropolia.fi.

Click on a Metropolia address in the table below to see the location on a map as well as other information about the address.

Helpdeskin palvelupisteet ja aukioloajat