This guide is for the staff of Metropolia University of Applied Sciences. You can follow this guide regardless of whether you have an iOS or Android phone.
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Step 1: Enable text message authentication
1. Go to the website myaccount.microsoft.com using your web browser.
2. Sign in with your Metropolia credentials in the format yourusername@metropolia.fi.
3. On the Summary page, select Security info.
4. Choose Add a sign-in method.
5. From the dropdown menu, select Phone and choose Add.
6. Select Finland (+358) from the country code dropdown menu and enter your phone number.
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Ensure that "Receive code" is selected. |
7. Enter the code you received via text message into the "Enter code" field.
8. Registering your phone is successful when you see a notification like this.
What to do if you've signed out after enabling text message verification?
When you log back in, you'll need to use text message verification. You may see a notification on your screen like this. Proceed directly to step 2 (Enable Microsoft Authenticator app) by selecting Next in step 3. Alternatively, you can choose Skip and start step 2 from the beginning (from step 1).
Step 2: Enable the Microsoft Authenticator app
1. From the Security info tab, once again select Add a sign-in method.
2. From the dropdown menu, choose Authenticator app and select Add.
3. Install the Microsoft Authenticator app on your phone. You can find it by searching for "Microsoft Authenticator". Make sure you select the app with the exact name "Microsoft Authenticator".
On your phone, the app should appear like this:
4. Once you have installed the Microsoft Authenticator app on your phone, select Next on your computer screen.
5. Launch the Microsoft Authenticator app on your phone.
6. Select "Skip" at the top of the screen.
6. Choose Verified accounts found in the bottom-right corner of the Microsoft Authenticator app.
7. Scan the QR code on your computer screen using your phone (the example below shows the QR code that appears on your computer screen).
8. Select Next on your computer, after which a number will appear on your computer screen.
9. After scanning the QR code, your phone will prompt you for a number. Enter the code displayed on your computer screen into the "Enter code" field on your phone and select Yes.
10. The setup of Microsoft Authenticator is now complete.
The information about enabling the Authenticator app has been updated in your account security settings.
Step 3: Enable Alternative Authentication Methods (recommended extra step)
Repeat the same instructions, but instead of the presented Authenticator app and text message authentication,
- enable as many alternative authentication methods as possible that are not linked to your primary device.
- For example, you can install a completely different Authenticator app, such as Google Authenticator, on your personal phone or backup phone.
- It's essential to have a plan in case your primary device is lost or damaged. This way, you can avoid login issues and continue your work regardless of the availability of your primary phone.
Learn more about preparing for and resolving login issues:
Did you encounter a problem?
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