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Why didn't my new phone come with a charger?

Manufacturers no longer include chargers with new phones because, in most cases, the charger from your previous phone will also work with the new one. If you don't have a charger left over from your previous phone or a compatible charging cable, you can contact Helpdesk using the contact information provided below. Helpdesk will provide you with a new charging cable or charger.

You can also mention your charger requirement in the additional information field of your procurement request.

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Instructional Video

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Instructions

1. Choose language and press Let’s go.

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2. Choose Use mobile network for setup, then press Continue for Possible data charges.

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3. Press next when it says that the device belongs to your organization.

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4. Press Accept & continue to setup your work device.

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5. Press Next to accept that your device isn’t private.

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6. Uncheck Allow scanning and send usage and diagnostic data After that press more Then press Accept.

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7. Uncheck Help make chrome better… Then press Accept & continue.

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8. Login with your Metropolia username (in form of username@metropolia.fi) Then  then press Next.

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9. Press Set up

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10. Choose your preferred screen lock, after that press Done.

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11. Press “Install” then press Next.


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12. Press  Press Set up, then press Sign In.

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13. Write your Metropolia password, then press Sign in.


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14. Press Register.

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15. Press Next to set up your Metropolia acces. After loading is don press Next again.

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16. Press Android-Metropolia Staff Then press OK.

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17. Press Done.

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You’re done with the set up!

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