IT Services

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Helpdesk Service points can be found in all Metropolia locations. If you need personal service, please visit a Service point. Check location specific opening hours in the chart below. At other times, please make a service request or in urgent matters contact the Helpdesk Call Center.

At a Service Point you can: 

• Reset your password, if you've forgotten it or if you don´t have netbank user id and you are a student or a partner. If you are a member of the Metropolia staff, please contact a HR secretary. Remember to activate your account.!
• Show where and how the problem occurred and how it affects you.
• Get small-scale support and guidance in the use of systems. In-depth training in the use of applications and systems is given by designated staff members.

Service points are not for:

• making service requests. Customers should make new requests online https New requests should be made online at http://hd.metropolia.fi.

Click on a Metropolia address in the table below to see the location on a map as well as other information about the address.

  Onnentie 18 

Department Location	Room  Room	Time Open	Mon.	Tue. Wed.	Wen	Thu.	Fri.
Bulevardi 31, Helsinki	U312	8-12
Agricolankatu 1-3, Helsinki	G426	8-12					Albertinkatu 40-42, Helsinki	B404	8-12
Ruoholahdentori 6 , (The Helsinki		8-12					Tukholmankatu 10, Helsinki	A406	8-12
Vanha viertotie 23, Helsinki	428	8-12
Mannerheimintie 172, Helsinki	When required
Sofianlehdonkatu 5B, Helsinki	320	8-12
Conservatory) (The Helsinki Conservatory), Helsinki	by appointment	Temporarily closed	Vanha maantie 6, Espoo	ETY-A0155	8-12
Leiritie 1, Myyrmäki, Vantaa	VTYMM-B341	8-12
Lummetie 2, Tikkurila, Vantaa	H174	8-12
A229	Temporarily closed
Hämeentie 135, Helsinki	C2-47A3	Temporarily closed	Hämeentie 161, Helsinki	H010	8-12
Arabiankatu 2, Helsinki (Pop & Jazz)	When required							by appointment	Temporarily closed
Myllypurontie 1	, Helsinki	When required						MPC2004	Temporarily closed

Helpdeskin palvelupisteet ja aukioloajat