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Helpdesk Service points can be found in all Metropolia locations. If you need personal service, please visit a Service point. Check location specific opening hours in the chart below. At other times, please make a service request or in urgent matters contact the Helpdesk Call Center.
At a Service Point you can:
- Reset your password, if you've forgotten it or if you don´t have netbank user id and you are a student or a partner. If you are a member of the Metropolia staff, please contact a HR secretary. Remember to activate your account.!
- show what and where problem is Show where and how the problem occurred and how it affects you. Some of the problems are difficult to explain in a request.
- Get get small-scale support and guidance in the use of systems. Unfortunately, not everyone can know everything about everything, so the guidance will depend on familiarity with the systemIn-depth training in the use of applications and systems is given by designated staff members.
Service points are not for:
- making simple service requests. Customers should make new requests online. MAKE A SERVICE REQUEST NOW New requests should be made online at http://hd.metropolia.fi.
Click on a Metropolia address in the table below to see the location on a map as well as other information about the address.
Location | Room | Open | Mon | Tue | Wen | Thu | Fri | |||||||
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Ruoholahdentori 6 (The Helsinki Conservatory) (The Helsinki Conservatory), Helsinki | by appointment | Temporarily closed | ||||||||||||
Department | Room | Time | Mon. | Tue. | Wed. | Thu. | Fri. | |||||||
Bulevardi 31, Helsinki | U312 | 8-12 | |
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| Agricolankatu 1-3, Helsinki | G426 | 8-12 | |
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| Albertinkatu 40-42, Helsinki | B404 | 8-12 |
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| Ruoholahdentori 6, Helsinki |
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| Tukholmankatu 10, Helsinki | A406 | 8-12 | |
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Vanha viertotie 23, Helsinki | 428 | 8-12 |
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Mannerheimintie 172, Helsinki | When required |
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Sofianlehdonkatu 5B, Helsinki | 320 | 8-12 |
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Vanha maantie 6, Espoo | ETY-A0155 | 8-12 | |
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Leiritie 1, Myyrmäki, Vantaa | VTYMM-B341 | 8-12 | |
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Lummetie 2, Tikkurila, Vantaa | H174 | 8-12 | |
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Hämeentie 161, Helsinki | H010 | 8-12 | |
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A229 | Temporarily closed | |||||||||||||
Hämeentie 135, Helsinki | C2-47A3 | Temporarily closed | ||||||||||||
Arabiankatu 2, Helsinki (Pop & Jazz) | When required |
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| by appointment | Temporarily closed | |||||
Myllypurontie 1 | Onnentie 18, Helsinki | When required |
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| MPC2004 | Temporarily closed |