Helpdesk helps
The role of user support User Support is to assist in and promote the use of information techonology in learning, instruction and university support functions .
To get help with IT problems, please do one of following:
as well as to maintain the IT environment.
The contact User Support simply
- make a service
- Visit a service point during opening hours.
- Make a service request to register your issue into the system and to communicate with the helpdesk from anywhere and anytime.
- For an urgent issue, call the service number during helpdesk operating hours.
- send email to helpdesk@metropolia.fi
- phone +358 9 7424 6777 (at 8-16)
All Helpdesk All helpdesk personnel perform the same support functions, but they each have also their own areas of specialization.
Helpdesk maintains a FAQ list, which helps in many IT problems.