IT Services

...

Helpdesk Service points can be found in all Metropolia locations. If you need personal service, please visit a Service point. Check location specific opening hours in the chart below. At other times, please make a service request or in urgent matters call the phone service.

At other times, make a service request at https://hd.metropolia.fiAt a service point a Service Point you can: 

• reset Reset your password, if you've forgotten it it or if you don´t have netbank user id and you are a student or a partner. If you are a member of the Metropolia staff, please contact a HR secretary. Remember to activate your account!
• Show where and how the problem occurred show what and where problem is and how it affects you. Some of the problems are difficult to explain in a request.
• get Get small-scale support and guidance in the use of systems. Unfortunately, not everyone can know everything about everything, so the guidance will depend on familiarity with the systemIn-depth training in the use of applications and systems is given by designated staff members.

Service points are not for:

• making simple service requests. Customers should make new requests online. MAKE A SERVICE REQUEST NOW New requests should be made online at http://hd.metropolia.fi.

Click on a Metropolia address in the table below to see the location on a map as well as other information about the address.

Onnentie 18 

Location	Room	Open	Mon	Tue	Wen	Thu	Fri
Ruoholahdentori 6 (The Helsinki Conservatory) (The Helsinki Conservatory), Helsinki	by appointment	Temporarily closed
Department	Room	Time	Mon.	Tue.	Wed.	Thu.	Fri.
Bulevardi 31, Helsinki	U312	8-12
Agricolankatu 1-3, Helsinki	G426	8-12					Albertinkatu 40-42, Helsinki	B404	8-12					Ruoholahdentori 6, Helsinki		8-12					Tukholmankatu 10, Helsinki	A406	8-12
Vanha viertotie 23, Helsinki	428	8-12
Mannerheimintie 172, Helsinki	When required
Sofianlehdonkatu 5B, Helsinki	320	8-12
Vanha maantie 6, Espoo	ETY-A0155	8-12
Leiritie 1, Myyrmäki, Vantaa	VTYMM-B341	8-12
Lummetie 2, Tikkurila, Vantaa	H174	8-12
A229	Temporarily closed
Hämeentie 135, Helsinki	C2-47A3	Temporarily closed	Hämeentie 161, Helsinki	H010	8-12
Arabiankatu 2, Helsinki (Pop & Jazz)	When required							by appointment	Temporarily closed
Myllypurontie 1	, Helsinki	When required						MPC2004	Temporarily closed

Helpdeskin palvelupisteet ja aukioloajat