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Helpdesk Service points and opening hours
You can get personal service by visiting a service point. Service point opening hours are from 8:00 to 12:00.
Helpdesk Service points can be found in all Metropolia locations. If you need personal service, please visit a Service point. Check location specific opening hours in the chart below. At other times, please make a service request at https://hd.metropolia.fi
At a service point Service Point you can:
- reset Reset your password, if you've forgotten it it or if you don´t have netbank user id and you are a student or a partner. If you are a member of the Metropolia staff, please contact a HR secretary. Remember to activate your account!
- Show where and how the problem occurred show what and where problem is and how it affects you. Some of the problems are difficult to explain in a request.
- get Get small-scale support and guidance in the use of systems. Unfortunately, not everyone can know everything about everything, so the guidance will depend on familiarity with the systemIn-depth training in the use of applications and systems is given by designated staff members.
Service points are not for:
- making simple service requests. Customers should make a new requests online. DO THE SERVICE REQUEST NOW New requests should be made online at http://hd.metropolia.fi.
Click on a Metropolia address in the table below to see the location on a map as well as other information about the address.
Location | Room | Open | Mon | Tue | Wen | Thu | Fri | |||||
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Ruoholahdentori 6 (The Helsinki Conservatory) (The Helsinki Conservatory), Helsinki | by appointment | Temporarily closed | ||||||||||
Leiritie 1, Myyrmäki, Vantaa | MM-A229 | Temporarily closed | ||||||||||
Hämeentie 135, Helsinki | C2-47A3 | Temporarily closed | ||||||||||
Arabiankatu 2, Helsinki (Pop & Jazz) | by appointment | Temporarily closed | ||||||||||
Myllypurontie 1, Helsinki | MPC2004 | Temporarily closed | ||||||||||
Department | Room | Time at | Monday | Tuesday | Wednesday | Thursday | Friday | |||||
Bulevardi | U312 | 8-12 | |
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Agricolankatu 1-3 | G426 | 8-12 |
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| Albertinkatu&Kalevankatu | B404 | 8-12 |
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Ruoholahti |
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Tukholmankatu 10 | A406 | 8-12 | |
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Vanhaviertotie | 428 | 8-12 |
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Mannerheimintie | 1043 | 8-12 |
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Sofianlehdonkatu 5 | 320 | 8-12 |
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Vanha maantie | ETY-A0155 | 8-12 | |
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Leiritie | VTY-B341 | 8-12 | |
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Lummetie | H174 | 8-12 | |
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Hämeentie | H010 | 8-12 | |
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Pop&Jazz | if necessary |
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Onnentie | if necessary |
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