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Cisco AnyConnect is discontinued in Metropolia. Please use the Palo Alto GlobalProtect VPN instad. |
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| Do not apply these instructions on a computer that is maintained by Metropolia. Metropolia computers already have the VPN utility program installed. Information on computers in Metropolia maintenance: VPN remote connection (in Finnish) |
After installing and starting VPN by following these instructions, you will be able to access Metropolia internal network services using your home computer. Internal network services include browser based services and some network licenses. To inquire the possibility of using a specific service via VPN, please make a service requires to Helpdesk at https://hd.metropolia.fi.
These instructions were created on Windows 10 operating system and Chrome web browser. If your computer has some other operating system or browser, your computer may work a little differently in some steps of the instructions. Furthermore, the installation process depends on your browser settings.
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Installation
1. Browse to https://vpn.metropolia.fi
2. Click on AnyConnect
3. If you your browser settings allow automatic installation, the installation runs automatically and guides you to the end. In that case, you do not need these instructions and you can just follow the instructions of the installation wizard on screen.
4. If the VPN utility (AnyConnect) does not install automatically, you will see the message below. Click on the “AnyConnect VPN” link and follow the instructions
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10. When the installation is finished, you must restart the computer.
Using the VPN service on your home computer
If you have installed the VPN utility program by following the instructions above, you can use it as instructed below.
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- Click on the arrowhead in the bottom right of the screen.
- Click on the white circle with blue and green arcs in it (a bit like the Earth).
- Click on Disconnect.
How to uninstall the program
If the VPN utility program does not work, try uninstalling it following these instructions and then reinstall it as instructed above.
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7. When you get a confirmation request for removing the program, answer Yes/Kyllä.
8. Restart the computer.
Other devices
Apple computers: Go to https://vpn.metropolia.fi and start the installation the same way as explained in the Windows instructions. The installation process differs in many ways from the process described above.
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Windows phones: Search for AnyConnect app in Windows Phone Store and install the app
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VPN restrictionsUse a VPN connection only when necessary and prudent to ensure sufficient capacity! Do not use a VPN connection while using online learning platforms, video conferencing services, or watching videos. Services available remotely via VPN may be temporarily or permanently restricted when security or availability of critical services so require. Metropolia's VPN connection is not designed for crisis situations. OMA, Moodle, Zoom, Teams, or Skype for Business don't need a VPN connection to work. |
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