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title | Problem logging into remote desktops |
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At the moment, there is a problem connecting to remote Desktops using VMware Horizon Client for Mac or using a web browser on all computers. Connecting to remote desktops is successful only occasionally but you can retry again after a few minutes. Usually the connection can be opened eventually. The connection opens on Windows with VMware Horizon Client with no problems. |
I am... | My computer is connected to... | I can use Remote Desktop... |
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staff | | - by logging in to desktop.metropolia.fi server in VMware Horizon Client
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- eduroam-network
- metropolia-guest-network
- another non-Metropolia network
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Beginnin on 12.12.2021: Please, start the VPN connection before logging in to securedesktop.metropolia.fi server. |
- by logging in to https://securedesktop.metropolia.fi server using VMware Horizon client.
- by logging in at https://securedesktop.metropolia.fi using a web browser. (At the moment there are problems with browser connections. The connection works only occasionally.
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student | Due to licencing reasons, students cannot use remote desktops from their own devices nor from outside or Metropolia. | - on a laptop from the laptop lending machine - the laptop opens automatically VMware Horizon Client
- by logging in to desktop.metropolia.fi server in VMware Horizon Client on a classroom computer
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Detailed instructions
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What to do in a problem situation?
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