Open / closed service requests:
| 8/14 | 9/14 | 10/14 | 11/14 | 12/14 | |
|---|---|---|---|---|---|
| HDHelpdesk | 633/1097 | 688/1587 | 813/1447 | 743/1639 | SM |
| Systems Maintenance | 37/129 | 39/171 | 36/135 | 55/113 | |
| DMSSData Management and System Development | 51/304 | 49/266 | 56/118 | 74/94 |
...
| 8/14 | 9/14 | 10/14 | 11/14 | 12/14 | |
|---|---|---|---|---|---|
| Service request | 1190 | 966 | 980 | 876 | |
| Service point open | 0 | 18 | 4 | 8 | |
| Self-noticed | 4 | 13 | 23 | 8 | |
| Pulled by the sleeve | 19 | 98 | 59 | 39 | |
| Phone service | 12 | 138 | 142 | 203 | |
| Evening service | 0 | 4 | 7 | 1 | |
| 282 | 391 | 413 | 542 |