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Helpdesk Service points can be found in all Metropolia locations. If you need personal service, please visit a Service point. Check location specific opening hours in the chart below. At other times, please make a service request or in urgent matters contact the Helpdesk Call Center.

At other times, make a service request at https://hd.metropolia.fiAt a service point a Service Point you can:

  • reset your password, if you've forgotten it 
  • show what and where problem is and how it affects you. Some of the problems are difficult to explain in a request.
  • get small-scale support and guidance in the use of systems. Unfortunately, not everyone can know everything about everything, so the guidance will depend on familiarity with the system.

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