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Did you encounter a problem?

If your user account is locked because you have not completed the course, you can contact Metropolia Helpdesk to have it unlocked. After unlocking, you will have two weeks to complete the course before your account is locked againIn case of unclear situations, please contact user support (also known as HelpDesk). We kindly ask that you do not contact the teachers mentioned in the course personally if you have problems completing the course or questions. User support will direct your question or problem to the course teacher if necessary, if user support cannot help you. Metropolia has over 16,000 students, so direct contact from students prevents employees from doing other work. This helps Metropolia manage communication more efficiently and ensures that all questions and problems are handled appropriately. In other unclear situations, try the methods listed below to resolve the issue before contacting user support.

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