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What to do if your employment, study or other role at Metropolia continues and the account should not be locked:

  1. Metropolia staff: contact Personnel Administration (the personnel secretary of the unit) via their superior. The account will be unlocked automatically when the new contract becomes active.
  2. Metropolia students: contact Student Affairs Office to check registration status. When the student is registered, the account will be unlocked automatically.
  3. Partner organisations' staff contact their own contact person.
  4. Partner organisations' students contact their own contact person.Partner organisations' staff and students
  5. External users  contact their own contact person.

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