Metropolia laptop not working?
Restart the computer and the device that is not working.
If the problem continues after the restart, contact Helpdesk.
Service requests: https://
Students with Metropolia laptops
Students are responsible for the servicing of their Metropolia laptops. Authorized service contact information and warranty duration are located on the underside of the device. If damage is caused by the student’s negligence, and the service will not cover the damage under warranty, the student will not be entitled to a new laptop or one of similar specifications from Metropolia.
If the laptop becomes unusable due to operating system or software problem, make a service request at hd.metropolia.fi or helpdesk at metropolia. Helpdesk will contact you and arrange for the servicing of the laptop. The student is solely responsible for the backup of his/her files prior to delivery of the laptop to Helpdesk.
Staff’s laptops
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Phone service: 09 7424 6777 (weekdays at 8am-4pm)
Helpdesk examines if the problem is in the hardware or software and books a service for your device. You get a loan laptop if you need one while your laptop is being serviced.
Your private laptop not working (not owned by Metropolia)?
You are responsible for maintaining your own devices. Metropolia Helpdesk provides support only for devices owned by MetropoliaFor any kind of laptop related problem, make a service request at hd.metropolia.fi and deliver the laptop to Helpdesk.