IT Services

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1. Login to the web access service with your user ID (https://mail.metropolia.fi).
2. In the upper right corner, click on your name. A selection box opens in which you can type the head icon.
3. Select "Open another mailbox".
4. Enter the name of the shared mailbox and click OK.

Using Outlook 2016

A shared mailbox opens in Outlook alongside with your own mailbox. To open a shared mailbox you must have a personal e-mail account in Outlook and you must be logged in.

1. Open File > Info > Account Settings > Account Settings.
2. Select your Exchange account from the list and click “Change…”
3. Select "More Settings..."
4. Click Ok  When you see the message "The operation you selected will not complete until you quit and restart MIcrosoft Microsoft Outlook.", click OK.
5. Open the "Advanced" tab.
6. In "Open these additional mailboxes" click on "Add..."
7. Type in the name of the shared mailbox.
8. Close the windows that you opened and click on the “Ok” and “Next” buttons.
9. The shared folder will show on the folder listing.

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1. Select Tiedosto > Tiedot > Tiliasetukset > Tiliasetukset.
2. Select your Exchange account from the menu and click on "Muuta..."
3. Select "Lisää asetuksia..."
4. Clik ok, for "Valitsemasi toiminto ei pääty, ennen kuin suljet Microsoft Outlookin ja käynnistät sen uudelleen.".
5. Open the "Lisäasetukset" tab.
6. In "Avaa nämä lisäpostilaatikot", click on "Lisää.."
7. Type in the name of the shared mailbox.
8. Close the windows that you opened and click on the “Ok” and “Seuraava” buttons.
9. The shared folder will show on the folder listing.

Office Outlook 2019 and Outlook 365

Primary method 1

1. Click on File:

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2. Click on Add Account:

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3. In the Email Address field, enter the email address of the shared mailbox:

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4. Click on More choises but do not enter your password yet:

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5. Click on Use a different account but do not enter your password yet:

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6. Enter your username and password (the same username with which you log in OMA - do not add the "@metropoli.fi" suffix).

7. Click on OK:

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8. Click on Finish:

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Using IMAP

You can browse a shared folder with IMAP by logging in with your user ID in the form “pk/your ID/shared mailbox” and your password. For example the user “jukkatv” can browse the shared mailbox “tietohallinto” by logging in as “pk/jukkatv/tietohallinto”.

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