IT Services

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1. Right-click on the speaker icon on the bottom right of the screen.
2. Select "Playback devices" in the popup menu.
   
   
   
3. Various You will see a list of playback devices are listed. The most common of these depending on your computers's make and model are "Speakers - Realtek High Definition Audio" and "Speakers - USB Audio Device".
4. "Speakers - USB Audio Device" usually refers to the headset. Select it, if you want to hear sounds from the headset and click on the "Set Default" button.
5. Click on "OK".
   

Q: No sound.

A: Check the audio device settings and volume.

1. Right-click on the speaker icon on the bottom right of the screen.
2. Select "Playback Devices".
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3. You will see a list of playback devices.
4. Do you want to get sound from the speakers or a headset? "Speakers - Realtek High Definition audio" usually refers to the speakers connected to the computer or the internal speaker of the computer. "Speakers - USB Audio Device" usually referst to a USB headset.
5. Select the device that you want to use.
6. Click on the "Set Default" button.
7. Click on "OK".
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8. Click on the speaker icon on the bottom right of the screen.
9. The volume slider pops up.
10. If the volume is too low grab the switch with the mouse and move it to the right.
11. Check that there is not an X next to the speaker icon in the slider window. If there is, click on the speaker icon. The X disappears and the sound is unmuted.
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