Front page
Multi-factor Authentication
How do I enable multi-factor authentication (MFA) for Microsoft 365?
Multi-factor authentication prevents login to Microsoft 365. What should I do?
Ask AI Bot Mikko
The AI bot Mikko answers your questions about Metropolia's IT matters instantly — sometimes even better than a human. Ask in your own language — Mikko will respond in your own language.
Explore FAQs: Can it answer your question?
Search for Answers on All Topics in the FAQ
News and notices
Blog Posts
-
Blog: Break of service in the Metropolia wiki platform on December 18, 2025 at 4:00 PM–5:00 PM
created by
16.12.2025
-
Blog: Metropolia Digi News is out – November 2025
created by
27.11.2025
-
Blog: Multi-factor authentication for Microsoft 365 will be tightened on 1 December 2025 — students, get your authenticator ready now!
created by
25.11.2025
Problems with computing or IT?
Submit a request of service at
hd.metropolia.fi
Phone service +358 9 7424 6777
Mon–Fri 8 – 16
Christmas and New Year 2025:
Mon 22.12. 9 – 11 and 12 – 15
Tue 23.12. 9 – 12
Wed 24.12. – Fri 26.12. closed
Mon 29.12. – Wed 31.12. 9 – 11 and 12 – 15
Thu 1.1.2026 closed
Fri 2.1.2026 9 – 11 and 12 – 15
Ask AI-Bot Mikko 24/7
mikko.metropolia.fi
IT Services Web Site
itservices.metropolia.fi
Shortcuts
Recent updates and most read pages
Printing from your own terminal device to Metropolia multifunction printers
Staff IT Tips
Home Page, Shell and MySQL Services
User Accounts and Activation
Wireless network
Student's Survival Guide - IT Services
Changing your password
E-mail
New Student's User Account
Cloud services
Network Drives and Their Usage
Windows 10
Links
Helsinki XR Center
Digitalization (intranet)
- Created by Petri Silmälä, last updated by Janne Teräslahti on 14.1.2026 2 minute read

