Page Tree for Indexer
This page is here for mikro-Mikko chatbot's indexer.
- Purchasing
- User Accounts
- Account Locked
- Account Problems
- Activating a User Account
- How can I obtain Metropolia user accounts for my guests or business partners?
- How do I change my name, phone number, or other information in my user account?
- I can't log in to a service, what should I do?
- Multi-factor Authentication
- Name Change
- Password
- Role-specific instructions
- User Administration Described
- Username in three forms – which one to choose?
- Gadgets
- AV-devices
- AV Equipment and Presentation Technology
- Computers and Workstations
- Backup and Recovery
- Laptop Computers
- Can I purchase my work laptop or work phone for personal use?
- Charge Laptop on Campus
- Connect Laptop to Universal Docking Station
- Connect Laptop to Video Projector or External Screen
- Dell Power Manager
- First Logon
- Fixing Network Drive Issues on Laptops
- How do I update the drivers on my Dell computer?
- How should I proceed if my laptop doesn't start or gets stuck during startup?
- Laptop Lending
- Laptop Service
- The Right Side of the Keyboard Types Numbers Only
- Monitoring Workstation Usage
- Network Services
- Operating Systems
- Apple Macintosh
- Basic software packages in Macintosh computers
- How do I install an application on a Mac computer?
- How do I share my screen in the Teams app on macOS?
- How do I stop Xcode from asking for admin credentials?
- Login problems on Mac Workstations
- Macintosh and Office
- Macintosh Email
- Mac OS X instructions
- Network drives with Macintosh
- Printing in Macintosh
- Printing on Mac
- Print queues are not visible on a Mac computer, what should I do?
- Security Guidelines for Apple Mac Computers
- Setting Up Microsoft OneDrive on macOS
- Software Updates on managed Mac Computers
- SSH Connection Using Mac
- Web Browsers in Mac
- How do I take a full-screen screenshot?
- How do I use a cloud link sent by a teacher?
- Windows 10
- Change the Drive Letter for an External Drive
- Changing Screen Resolution
- Changing Windows user to local account
- Default App Setting
- File Explorer
- Find Computer's IP Address
- Find the Computer Name
- Group Policy Update, Windows 11
- How do I install the Windows 11 operating system?
- How do I remove my Metropolia account from Windows?
- No Sound in Windows 10. What to Do?
- Screen Capture
- Show Date in Taskbar
- Start a Program Using a Local Account
- Windows 10 Quick Guide
- Windows 10 Version Upgrade
- Windows and Microsoft Office Activation Remotely
- Windows 11
- Apple Macintosh
- Policy Change on Student Computers
- Saving Files
- Tablet Computer
- Tablets aka Tablet PC
- Using Remote Desktops
- Workstation Health Monitoring
- Device Cleaning Instructions
- Device Lending
- Phones and Tablets
- Android
- Apple Mobile Devices
- Backing up WhatsApp messages
- Backup photos from phone to cloud (Google Photos)
- iOS Apple
- Phone and subscription purchases
- Phones and Tablets - Answers to Frequently Asked Questions
- Does the mobile phone subscription work abroad?
- How can I get a new SIM card for my work phone?
- How do I set up call forwarding on my work phone?
- How do I set up voicemail on my phone?
- How to share a wireless internet connection from your phone to a laptop?
- My mobile data connection on my Android phone stopped working, what should I do?
- What should I do if there is an issue with my mobile phone?
- Where can I get the PUK code for my work phone?
- Restoring Factory Settings on a Phone
- Setup Metropolia email on Android
- Printing, Copying and Scanning
- Copying
- Scanning
- Payment
- Adding Credit
- Copy card activation
- Copy Fee Chart
- Credit Refund
- Credit transfer
- How can I grant free printing access to my student?
- How do I get a refund for my printing credit?
- PaperCut
- PaperCut - Client Software
- PaperCut - Confirm the Number of Pages to Print
- PaperCut - Monitor Your Usage
- PaperCut - Shared Account
- PaperCut Web Print
- Printing, copying and scanning in general
- Device Locations by Building
- Printing
- Booklet Printing
- Cancel Current Job from Canon MFP
- Misprinted documents
- Mobility Print (Papercut Software) printing instructions
- Multifunction Device Paper Settings
- One-sided printing
- PDF print job errors
- Printing is not working, what should I do?
- Printing problems - FAQ
- Printing via bypass tray
- Print queues for multifunction devices
- Stapling
- Web Print
- Where can I find the serial number of a Canon all-in-one printer?
- Printing — Basics
- Quick Guide — Printing to a Multifunction Device
- Quick Guide — Copying on a Mulfifunction Device
- Quick Guide — Scanning on a Multifunction Device
- Quick guide — Printing from USB flash drive
- Print Monitoring
- Extend Timeout Period
- I am a member of staff, but I am unable to print for free, what should I do?
- Wireless network
- Eduroam Visitor Access – a new way to create visitor accounts
- FAQ - Answers to Frequently Asked Questions
- Guest network services
- Home and public WiFi in Metropolia laptops - Cisco NAM
- Possible Solutions to Wireless Problems
- Wireless network Eduroam
- Connect an Android Device to Eduroam (old)
- Connect an Android device to the Eduroam network
- Connect an iPhone to the Eduroam network
- eduroam Configuration Assistant Tool (Windows, macOS, iOS, Linux)
- Eduroam on ChromeOS Devices
- Eduroam roaming connection, iOS14.4
- Eduroam Windows 11
- Install Eduroam Certificate by Hand - Android
- Wireless network FAQ
- Wireless network metropolia-guest
- Software and Systems
- List of Widely Used Software and Systems
- E-Learning Platforms
- Google Workspace
- Microsoft Office
- Microsoft Onedrive
- Microsoft Delve
- Microsoft Excel
- Microsoft Forms
- Microsoft Onenote
- Microsoft Onenote Class Notebook
- Microsoft Planner
- Microsoft Powerapps
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Powerpoint
- Microsoft Sharepoint
- Microsoft Clipchamp on Sharepoint (Previously Stream)
- Microsoft Sway
- Microsoft Teams
- I don't have access to a file stored in a Teams application group. What should I do?
- Instructions of the Teams
- Inviting a Metropolia Member to Another Organization’s Teams
- I received an email related to a Teams group. What should I do?
- What should I do if the Microsoft Teams desktop application is not working?
- Microsoft Whiteboard
- Microsoft Word
- Kaizala
- Microsoft Office 365 Education
- Microsoft Access
- Microsoft Office Installation on Metropolia Computers
- Installing Microsoft Officen on a Home Computer (not in Metropolia maintenance)
- Setting up your Metropolia account in the Outlook desktop application
- Windows or Office requires activation, reports that my license will expire soon or cannot find a license. What should I do?
- How do I change my profile picture in Microsoft Office 365 products?
- Desktop Software
- Email, Communications, and Videoconferencing
- Funet Miitti (Zoom)
- How Do I Keep My Email Inbox Organized?
- Metropolia E-mail and Calendar (Exchange)
- Outlook on the web
- Change the theme in Outlook on the web
- Creating Email Signatures in Outlook Web
- E-mail in a browser - some tips
- How do I set the default OWA mode to Light
- Light version
- Out of office message in OWA
- OWA and the conversation view
- Redirecting messages using the Outlook Web
- Sharing a calendar in Outlook on the web
- Tips for reading emails with browser interface
- IMAP mail
- Other e-mail and calendar instructions
- Apple Mac e-mail and calender
- Phone - e-mail and calendar use
- Outlook Client Application
- Adding Another Email Account to Outlook
- Calendar use
- Change the display language in Outlook
- Changing the Sender in a New Message
- Contact information "peekview"
- Forward e-mail to another email address
- Help! Where can I find instructions?
- Outlook and Outlook Web Access - review of mail processing rules
- Out of office message
- Reading pane - use and settings
- Schedule Sending Email
- Searching for messages
- Setting font color for categorized messages
- Setting Up Email in Outlook Desktop Application
- Setting up email in the Outlook (new) desktop application
- Sharing a Folder with Another User in Outlook
- Does Metropolia email work abroad?
- How do I attach a received message to a service request?
- How do I create a shared email address or mailing list?
- How do I get more space in my email inbox?
- How do I use secure email?
- Why is the email I sent not being delivered?
- Outlook on the web
- Teams Video Conferences
- Network Drives and Home Directory
- Publishing, Collaboration and Project Management
- Adobe Creative Cloud
- Adobe Reader Not Opening PDF files
- Adobe Reader Security Settings
- Adobe related printing problems
- How can I access Adobe software?
- How to use Adobe Creative Cloud
- Log in to Adobe Software Using Metropolia User ID
- Obtaining a License Certificate for Adobe Stock Images
- PDF Slideshow
- Restricting PDF Printing and Editing
- Camtasia
- Canva
- Confluence Wiki
- Image Manipulation
- Miro
- Theseus
- Thinglink
- Adobe Creative Cloud
- Remote Connections
- Classroom Software Needs
- Software for Your Own Computer
- Adobe CC student pricing
- ANSYS for Students
- ArchiCAD
- Artlantis at Home
- Autodesk Education Community (AutoCAD etc.)
- Automation Studio for your own computer
- Axure Pro Student licenses
- Cadmatic (formerly CADS)
- Catia in Home Use
- Chaosgroup V-Ray on Home Computer
- Cinema 4D Student
- Foundry for your own computer
- FreeMat Environment
- IBM SPSS for your own computer
- Installing Microsoft Office on a Home Computer
- LabVIEW in Home Use
- LoggerPro
- MagiCAD student licenses
- Mathcad for Students' Home Use
- Microsoft products and services for student startups
- Microsoft Software for Staff Home Computers
- Microsoft software for students’ home use
- MSC Adams for your own computer
- Orcad Home Use
- R and R-Studio in Home Use
- Rhino Cloud Zoo for your own computer
- RobotStudio for your own computer
- Scilab
- Siemens NX for your own computer
- Siemens Teamcenter for your own computer
- Simulia Abaqus for your own computer
- SolidWorks for your own computer
- SPSS at Home
- Substance
- Tableau
- Twinmotion Education
- Unreal Engine
- Vectorworks for Home Use
- Vico Schedule Planner for Home Use
- Visual Components on your own computer
- Zotero reference management program
- Zuken E3 for your own computer
- Student Administration, General Administration
- AINI
- Amme
- Annie Advisor
- Candour ID Identification
- Cloudia
- E-lomake
- eRPL
- EXAM
- Graduation Notification
- Halli
- Lukkarit
- Mobility-Online
- OMA
- How do I find a workspace in OMA?
- How long do the workspaces in OMA remain after the completion of a course implementation?
- I can't access a group assignment in OMA, what should I do?
- I log in to OMA, but I can't access the student desktop, what should I do?
- Who should I contact if I need to edit incorrect information in OMA?
- Why was my student able to submit the assignment after the deadline has passed?
- Promid time tracking
- Requeste - the Service Request System
- Schedules (lukkarit)
- Study Guide
- Study Search
- Sympa HR
- Turnitin
- Vihta
- Virus control
- Wihi
- Information management
- Artificial Intelligence
- Information Security
- Digital security problem situations
- General instructions
- Information Security and Artificial Intelligence (AI)
- Instructions for Information Security Threats
- Processing of information and documents
- Adding Bitlocker encryption protection on external hard drive
- Data classification and secure storing
- Data life-cycle
- Delete unnecessary files
- Encrypt files with 7-zip
- Funet FileSender, secure way to share large files
- How do I gain access to the sensitive data server?
- I have lost a file in a cloud service, how can I retrieve it?
- Privacy Notices
- Secure E-mail instructions
- Secure use of cloud services
- Sensitive data server (Metroarch)
- Where can I obtain the BitLocker Recovery Key?
- Security and Privacy Guidelines for Metropolia's Remote Interviews
- Software and system procurement
- The Policies,Terms and Conditions of Information Security
- EXAM Regulations
- General Policy on the Use of Information Systems
- Legislation Governing the Information Security of Metropolia
- Metropolia Cloud Terms of Service
- Metropolia’s Information Security Policy
- Policy on Consequences for IT Offences
- Regulations for Handling Email
- The Scope Statement of Cybersecurity Management System by Metropolia University of Applied Sciences
- TikTok Policy of Metropolia University of Applied Sciences
- Use of Digital Tools in Employment at Metropolia
- Training materials and Metropolia's information security courses
- News and Announcements
- Other Instructions
- Access badges
- At the End of Contract
- Electria
- Event organizer's checklist
- How do I digitally sign a document at Metropolia?
- How do I involve user support in my event?
- Page tree
- Page Tree for Indexer
- Remote Working
- Searching the Site
- Tips for Searching the Site
- Services and Contacts
- Index
- Suomeksi / In Finnish
- Facilities
- FAQ – IT Services Frequently Asked Questions
- All IT Services FAQ page question-answer pairs
- Couldn't find the solution you were looking for?
- FAQ - Audio and Video Conferencing and Lectures
- FAQ - Educational Services
- FAQ - Email and Communication Tools
- FAQ - File Sharing and Storage
- FAQ logo
- FAQ - macOS
- FAQ - Network Connections, VPN, and Remote Work
- FAQ - Other
- FAQ - Phones
- FAQ - Printing and Scanning
- FAQ - Security and Privacy
- FAQ - Software Installation and Updates
- FAQ - Staff
- FAQ - Technical Support
- FAQ TOP-10
- FAQ - Troubleshooting Hardware or Software
- FAQ - User ID and Login
- I am conducting research, where can I store data containing personal information?
- I have received the UNC path to the metroarch server, but I can't access it, what should I do?
- Installation of a program through Software Center fails, what should I do?
- I received an automated notice of the termination of my user account. What should I do?
- IT Tips
- My computer's clock is displaying the wrong time, what should I do?
- Office gives an error message: "Your school account is no longer active..." What should I do?
- Staff IT tips
- Student's Survival Guide - E-Services in Metropolia
- Tuudo isn't working, what should I do?
- Website is displayed in the wrong language, what should I do?
- What should I do if I can't get the image to display on the projector or television during a presentation?
- What should I do if my laptop doesn't start or gets stuck during startup?
- What should I do if my work laptop is malfunctioning?
- Will I still be able to log in to Metropolia services after my study right has ended?
- Created by Samuli Tani, last updated on 21.1.2026 1 minute read
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