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PaperCut - Shared account instructions


Using a shared account

Print a job as you normally would to the Canon virtual queue.

Kuva1.png

When you print via the virtual queue, the client software checks the job and prompts you to choose whether the job should be charged to

  • a shared account, or
  • your personal account

Kuva2.png

By default, jobs are charged to your personal account. In the Print Job Details area you can see:

  • job name
  • number of pages
  • color or black & white
  • price

Kuva3.png

To charge the job to a shared account, select the desired account from the drop‑down menu. The client lists all shared accounts available to you. Send the job to the virtual queue by clicking Print.


Releasing a job at the multifunction printer

Log in to the device by presenting your ID badge to the card reader or by entering your username and password.

Kuva4.jpg

Select "Print Release" or "Print All" from the menu. Jobs will be billed to the shared account you selected earlier.

Kuva5.jpg

The jobs will print. Remember to log out of the device after printing.


Copying using a shared account

Copying to a shared account works almost the same as normal copying.

Log in to the device by presenting your ID badge to the card reader or by entering your username and password.

Select "Access Device" to choose a shared account instead of your personal account.

Choose the shared account you want to charge for the copy job.

 

Switch to Copy mode by selecting "Kopio" on the panel.

Start copying by choosing the desired settings and pressing Start.

When you are finished, remember to log out by pressing the "Uloskirj." button on the top right.


Did you encounter a problem?

  1. Restart your computer and the device where the issue is occurring. Try the function again.
  2. If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
  3. Try searching for a solution on the site of the IT Services by using the following search methods:
    1. navigation menu of the site (on the left)
    2. search machine of the wiki (right upper corner)
    3. a general search engine, for instance Google Search
    4. alphabetical index
    5. FAQ

If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.

Contact methodContact information
Ask AI-Bot Mikko 24/7

mikko.metropolia.fi

Form

hd.metropolia.fi

Email

helpdesk@metropolia.fi

Phone service+358 9 7424 6777 (weekdays from 8 am to 4 pm)


PaperCut - Jaetun tilin ohjeet


  • Created by Riku Väkeväinen, last updated on 18.9.2025 3 minute read
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