How do I install the Windows 11 operating system?
Applies to students
This answer is for Metropolia students, not staff.
Follow the installation instructions for Windows 11 ja muita ohjelmia Azuresta (only in Finnish).
Did You Encounter a Problem?
In case of issues, please contact Microsoft support directly. Users are responsible for activating their own Windows and removing old ghost activations on their devices. The helpdesk does not provide support for installations on personal computers.
If you find any deficiencies or errors in the instructions on the IT Services pages, you can provide feedback to the helpdesk through a service request.
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
| Contact method | Contact information |
|---|---|
| Ask AI-Bot Mikko 24/7 | |
| Form | |
| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
- Created by Unknown User (attepel), last updated on 28.8.2025 1 minute read