The outage is due to the update of the system.
We're sorry for the inconvenience possibly caused.
The Helpdesk sells discontinued computer packages, laptops, and projectors at the Myllypuro campus in D-building lobby 1st floor on August 18th - 20th, 2025.
Information about available products will be updated until the start of the sales days. Check the latest information when the sales days begin.
- On the first sales day, products are sold only to Metropolia students and staff.
- Products cannot be reserved in advance. They are sold on a first-come, first-served basis.
- Only one computer package or projector per buyer.
- There may be a queue at the sales point. We would like to ask for patience while waiting for your turn.
Check the products, opening hours, and additional information on the IT Services website. Please note that there are important instructions on the page that you should consider before coming.
Sale dates
- 18.08.2025, 12:00 - 18:00: Metropolia students and staff only! Be ready to provide a proof when you arrive at the sales desk.
- 19. - 20.08.2025, 12:00 - 18:00: For all customers
Kind regards,
Helpdesk
Call Center: 09 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi
Helpdesk's phone service (tel. 09 7424 6777) summer opening hours are ending, and the extended hours for the start of the autumn semester will begin on Monday, 19 August 2024.
- 18 August 2024 – 19 September 2025 open Mon–Thu 8:00–18:00 and Fri 8:00–16:00
- On Monday, 22 September 2025 we will return to our regular opening hours: Mon–Fri 8:00–16:00
Regardless of your issue, please report all IT-related matters at Metropolia as follows:
- Phone service 09 7424 6777
- 24/7 as service requests via https://hd.metropolia.fi or by email to helpdesk@metropolia.fi
- If your matter is urgent and you need service within three working days, please call the phone service. That way we can take your urgency into account. The phone service handles both urgent and non-urgent matters.
Remember Mikko, the IT Services site and the FAQ!
- The Mikko AI bot may sometimes answer your Metropolia IT question better than a human. Try it and be surprised! Mikko now also includes a feedback feature. Click thumbs up for good answers and thumbs down for poor ones.
- You may find the answer to your question directly on the IT Services website or its integrated FAQ section — try it and be surprised! The site's content is also accessible via Google and other search engines; just add the words "metropolia tietohallinto" to your search.
Best regards,
Helpdesk
In case of any inquiries related to this announcement or other IT matters at Metropolia, please contact the Helpdesk as follows:
Phone service: +358 9 7424 6777
Service requests: https://hd.metropolia.fi / helpdesk@metropolia.fi
Frequently Asked Questions: https://itservices.metropolia.fi/FAQ
Ask Mikko Anything (AMA): https://mikko.metropolia.fi
There will be service interruptions in Metropolia's web servers and Moodle due to maintenance work on Tuesday, 19 August 2025, from 16:00 to 24:00.
Moodle will be completely unavailable on 19 August 2025 from 22:00 to 24:00 . Moodle will be updated to version 4.5.6.
Short interruptions may occur in the following services during the maintenance work (Tuesday, 19 August 2025, from 16:00 to 24:00). If any of these or any other Metropolia online service does not work during the maintenance, please try again after 15 minutes:
- www.metropolia.fi
- users.metropolia.fi
- vhost.metropolia.fi
- mysqlproj.metropolia.fi
- ezproxy.metropolia.fi (library e-resources on Metropolia campuses)
Best regards,
Helpdesk
In case of any inquiries related to this announcement or other IT matters at Metropolia, please contact the Helpdesk as follows:
Phone service: +358 9 7424 6777
Service requests: https://hd.metropolia.fi / helpdesk@metropolia.fi
Frequently Asked Questions: https://itservices.metropolia.fi/FAQ
Ask Mikko Anything (AMA): https://mikko.metropolia.fi
The interruption is due to a system update.
We apologize for any inconvenience this may cause.