Summer Opening Hours for Helpdesk Phone Service (phone: 09 7424 6777) will end, and the extended opening hours for the beginning of the autumn semester will begin on Monday, August 16, 2024.

• August 19, 2024 – September 13, 2024: Open Mon-Thu 8 AM - 6 PM and Fri 8 AM - 4 PM.
• Starting Monday, September 16, 2024, we will return to our regular opening hours: Open Mon-Fri 8 AM - 4 PM.

Regardless of your matter, please report all IT-related issues at Metropolia as follows:

• Phone service: 09 7424 6777
• 24/7 service requests at https://hd.metropolia.fi or via email at helpdesk@metropolia.fi
• If your issue is urgent and you need assistance within three business days, please call our phone service. This allows us to prioritize your urgency. Phone service is available for both urgent and non-urgent matters.

Remember the IT Services website and the FAQ!

You can indeed find the answer to your question directly on the IT Management website or on our FAQ page — give it a try and be surprised! The content of the website can also be found through Google and other search engines; just add the words "Metropolia IT Services" to your search.

Best regards,
Helpdesk

In case of any inquiries related to this announcement or other IT matters at Metropolia, please contact the Helpdesk as follows:

Phone service: +358 9 7424 6777
Service requests: https://hd.metropolia.fi / helpdesk@metropolia.fi
Frequently Asked Questions: https://itservices.metropolia.fi/FAQ