Screen capture is easy with Snipping Tool that is included in Windows 10.
1A. Start Snipping Tool from a shortcut: On the keyboard, press the key combination Shift + [Windows key ] + S.
2A. Snipping Tool freezes and darkens your display. Snipping tool window appears in the top of the display.
3A. Select the screen capture type you want from the Snipping Tool menu.
4A. Make a screen capture by dragging the mouse while pressing the left button on the mouse over the area that you want to capture. The captured area is displayed brighther.
5A. Continue as explained in Saving picture (below).
1B. Click on the magnifying glass icon in the lower left of the screen.
2B. Find Snipping Tool and open it:
3B. Snipping Tool window opens and you can select the screen capture type you want from the Snipping Tool menu.
4B. Click on New to start a new screen capture. Make a screen capture by dragging the mouse while pressing the left button on the mouse over the area that you want to capture. The captured area is displayed brighter.
5B. Make a screen capture by clicking on New:
Select in Snipping Tool settings what is captured:
To select a window with Windows snip just click on a window.
Method A
Method B
After this the screen capture is ready to be attached to an email or service request.