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- The ICT environment is of high-quality, stable and from the usability perspective the best ICT environment in applied sciences in 2012.
- Information management is an integral part of Metropolia's strategic and operational management and it is led by Metropolia's Management group
- Information and communication technology will support and strengthen Metropolia's core processes, especially the teaching and learning processes, as well as the cooperation of Metropolia's degree programmes in teaching, learning and in research and development
- Activity is overall economic, so that it allows for good (measured) customer satisfaction but is also cost effective (with regard to hardware, license and maintenance costs).
- In comparision with other national universities, a skilled, multilingual and learning staff that can cooperate with domestic as well as foreign universities, companies and communities.
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