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- If headphones are connected to the computer, the headphones may have their own soundcoutrol soundcontrol on the cord. Try turning the control wheel while wearing the headphones and sounds should be audible.
- If speakers or headphones are connected, check to make sure that they are securely plugged in to the computer. Depending on make brand and model, the connector could be a USB connector or a traditional round headphone plug. If the speakers or the headphones are connected with the traditional plug, the plug should be inserted into the round green port on the computer.
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Sound in laptops
Depending on make brand and model, laptops have their own volume controls. In some laptops volume can be controlled with a touch panel or ordinary buttons located between the keyboard and the screen. In some models volume can be controlled with the function (F) keys located at the top of the keyboard. Find among the F1-F12 keys the ones with a loudspeaker picture on them. If you find a key (it could be F8) with a loudspeaker icon and an arrow pointing up next to it, that could be the volume control. To use it, hold down the Fn key (at the bottom left in the laptop keyboard) while pressing the forementioned function key several times until volume goes up. Some models also have a function mute-key, make sure that the mute is not activated.
Additional information
If you cannot get sound come out with the help of these instructions, there could be a hardware or a software failure in the computer. Make a service request to the helpdesk system to get help.
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