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  1. Try logging in to Teams through a web browser at https://office.com.
  2. If you are able to log in, please refer to the instructions for "Microsoft Teams desktop application not working, what should I do?"

  3. Ensure that you have accepted the terms of use for cloud services. Instructions: Cloud Services.

    Info
    titleDelay in service activation

    Please note that there is a delay between accepting the terms of use for cloud services and the activation of the services. In Microsoft cloud services, the delay is approximately 2 hours, while in Google cloud services, it is around 2-4 hours.


  4. Make sure you are logging in with the correct format of your username (username@metropoliausername@metropolia.fi, e.g., matmeik@metropolia.fi, not the email address).
  5. Enter your password carefully without relying on autofill. Make sure you haven't made any typing errors.

  6. Try logging in with your password at https://oma.metropolia.fi. If you can't log in, reset your password and try again.

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  1. Make sure you log in with the correct format of your username (email address: firstname.lastname@metropolia.fi).
  2. Enter your password carefully without relying on autofill. Make sure you haven't made any typing errors.

  3. Ensure that you have given consent for data transmission to Adobe Creative Cloud services.

    1. Login to the page https://amme.metropolia.fi/

    2. Select "Omat tiedot" (My information).

    3. Accept data transmission to Adobe and click on "Tallenna muutokset" (Save changes).

       

      You may receive a notification that the changes could not be saved. You don't need to worry about it.

    4. Within 30 minutes of granting access, you will receive an email confirming your access rights.


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  1. Make sure you carefully followed the instructions: Wireless network eduroam.
  2. Ensure that you logged in to the network with the correct format of your username (username@metropoliausername@metropolia.fi).
  3. Enter your password carefully and make sure you haven't made any typing errors.

  4. Try logging in with your password at https://oma.metropolia.fi. If you can't log in, reset your password.

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