IT Services

...

Using a shared mailbox in Exchange environment

In a browser

...

Method 1

1. You can type the address directly in the address bar in the format https://mail.metropolia.fi/owa/osoite. To access e.g the mailbox called tietohallinto, type https://mail.metropolia.fi/owa/tietohallinto@metropolia.fi.
2. Log in using your user ID.

...

Method 2

1. Login to the web access service with your user ID (https://mail.metropolia.fi).
2. In the upper right corner, click on the head icon.
3. Select "Open another mailbox".
4. Enter the name of the mailbox and click OK.

...

7. Click on OK:

8. Click on Finish:

Alternative method 2 (does not always work)

1. Click on File > Account Settings > Account settings...
2. In the Email tab, double-click on your Exchange account.
3. Click on More Settings...
4. Select the Advanced tab and click on Add...
5. Enter the email account name and click on OK.
6. Click on Apply and OK.
7. Close Outlook, and start it again. The shared account will show on the folder listing.

Using IMAP

You can browse a shared folder with IMAP by logging in with your user ID in the form “pk/your ID/shared mailbox” and your password. For example the user “jukkatv” can browse the shared mailbox “tietohallinto” by logging in as “pk/jukkatv/tietohallinto”.

...