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- Make sure that you type your username and password correctly - try this a couple times slowly and concentrating on it.
- If you do not succeed, contact User support phone service at 09 7424 6969, MO-THU 8AM-16PM, and FRI 8AM-15PM.
- If you are a new user or you have been away for a longer period of time, check with Study Affairs Office (students) or your superior (staff), that you are listed in the study administration or the staff database.
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Browser applications
Log in to web applications (in a browser) using your Metropolia username and password. Web applications are listed in Softwares and Guides and Student IT Tips. If you cannot login but can log in to the network and other systems, please contact the system superuser.
If you do not know who the superuser is, make a service request at http://hd.metropolia.fi
Other applications
Metropolia has also applications that require a different username and password. Some of them are non-web-based applications and study programs' specialized software. Ask your superior or the instructor in charge for user permissions to them. If you cannot log in, contact your superior or the instructor in charge.
If you cannot find the information, please make a service request at http://hd.metropolia.fi
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