Extended Opening Hours for Helpdesk Phone Service Until September 15th
Summer Opening Hours for Helpdesk Phone Service (phone: 09 7424 6777) will end, and the extended opening hours for the beginning of the autumn semester will begin on Monday, August 21, 2023.
- August 21, 2023 - September 15, 2023: Open Mon-Thu 8 AM - 6 PM and Fri 8 AM - 4 PM.
- Starting Monday, September 18, 2023, we will return to our regular opening hours: Open Mon-Fri 8 AM - 4 PM.
Regardless of your matter, please report all IT-related issues at Metropolia as follows:
- Phone service: 09 7424 6777
- 24/7 service requests at https://hd.metropolia.fi or via email at email@example.com
- If your issue is urgent and you need assistance within three business days, please call our phone service. This allows us to prioritize your urgency. Phone service is available for both urgent and non-urgent matters.
- Our service is always available in Finnish and English.
- We may offer other languages based on the language skills of our staff. We will provide details about these options separately.
- From August 28, 2023, to October 29, 2023, inquire about service in Arabic.
"Helpdesk tiedottaa" workspace in OMA
As a member of the workspace
You will receive Helpdesk announcements published on OMA directly to your e-mail.
You will receive up-to-date information about the operation and services of IT Services.
You can discuss and give feedback about the IT Services (discussion section). (We don't accept service requests to the workspace – please contact the Helpdesk only via the contact information mentioned below.)
How to join?
1. Select Workspaces in the menu at the top of OMA
2. Select Search (Join/Leave).
3. In the Text search field, type Helpdesk tiedottaa.
4. Select the Join workspace button on the right side of the "Helpdesk tiedottaa" workspace.
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